TikTok Shop - Seller Growth Program Manager

TikTok; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading technology company is seeking a Seller Growth Program Manager to drive growth initiatives and enhance seller experiences on TikTok Shop. This mid-senior level role involves managing projects, analyzing data, and collaborating with various teams to optimize seller performance. Ideal candidates will have a passion for social e-commerce and strong project management skills.

Qualifications

• 2-3 years of experience in operations or project management.
• Strong data skills with Excel and familiarity with SQL/Python.
• Excellent communication and organizational skills.

Responsibilities

• Independently launch and manage growth initiatives for seller incubation.
• Monitor growth metrics and identify performance gaps.
• Coordinate with cross-functional teams to improve sellers' content quality.

Skills

Data analysis

Project management

Communication

Organizational skills

Multitasking

Education

Bachelor's degree or equivalent experience

Tools

Excel

SQL

Python

Job description

TikTok Shop - Seller Growth Program Manager

TikTok Shop - Seller Growth Program Manager

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Responsibilities
About the team:
The Seller Growth team manages the day-to-day journey of new sellers on TikTok Shop, including education, incubation, analytics and strategy.
As an integral part of the team you'll take ownership of designing work streams thus empowering our sellers to scale their business. You will be expected to independently manage projects and initiatives.

Responsibilities
- Independently launch and manage diverse growth initiatives for seller incubation.
- Monitor growth metrics, identify trends and performance gaps.
- Identify improvement opportunities through data analysis and develop suitable scalable solutions.
- Coordinate with cross functional teams such as Creator, Affiliate, Product, Campaign and other teams.
- Launch and manage projects to improve sellers' content quality.
- Launch and manage projects to improve seller's collaboration with creators.

Qualifications
Minimum Qualifications:
- 2 to 3 years of work experience in operations, Program management, and/or Project Management
- Passion for social e-commerce and up-to-date with the trends.
- Experience working in fast-paced startup/s and/or experience working in e-commerce
- Strong data skills with experience in Excel/Sheets
- Quick learner, proactive, and resilient, with ability to operate under pressure
- Excellent organisational and multitasking skills
- Excellent communication skills, both written and verbal

Preferred Qualifications:
- Experience with content creation and/or working with creators
- Experience working in fast-paced startup/s
- Experience working in e-commerce
- Experience with SQL and/or Python

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Technology, Information and Internet

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