TikTok Shop Account Manager

Sphere Digital Recruitment; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Sphere Digital Recruitment Group is looking for a TikTok Shop Account Manager in Greater London. In this role, you will take charge of managing the TikTok Shop, including hosting live sessions, optimizing product listings, and engaging with the audience. You’ll work closely with creators and internal teams to ensure content is aligned with trends and business goals.

Successful candidates will have experience in social commerce, particularly on TikTok, and possess a confidence in presenting to a live audience.

Qualifications

• Minimum 2 years of experience in managing social commerce channels, preferably TikTok Shop.
• Experience in live commerce and audience engagement strategies.
• Proven ability to analyze campaign performance and adapt strategies.

Responsibilities

• Host live TikTok Shop sessions to increase audience engagement.
• Manage daily operations of the TikTok Shop to ensure listings are optimized.
• Plan promotional activities to align with business goals.

Skills

Experience managing TikTok Shop

Confident on camera

Understanding of TikTok trends

Commercially minded

Excellent communication

Job description

We’re on the lookout for a friendly, energetic TikTok Shop Account Manager to take charge of and grow a TikTok Shop presence in the UK. You’ll be managing the platform end-to-end - from live shopping and content planning to promotions and community engagement.

A bit about the role

• Hosting live TikTok Shop sessions and adapting content on the fly to drive engagement and sales.
• Managing day-to-day operations, keeping listings, products, and storefronts optimised.
• Planning promotional calendars around seasonal campaigns and business goals.
• Working with influencers, creators, and internal teams to keep content consistent and on brand.
• Tracking campaign performance and providing insights to improve results.
• Engaging directly with the TikTok audience through comments, messages, and live chat.

A bit about you

• Experience managing TikTok Shop, live commerce, or other social commerce channels.
• Confident on camera - personable, energetic, and at ease in front of a live audience.
• Deep understanding of TikTok trends, algorithms, and platform culture.
• Commercially minded with experience in forecasting, reporting, and driving results.
• Excellent communicator who can build relationships with online audiences.