Ticketing Service Coordinator

LTA; Greater London; Hybrid; GBP 25,000 - 34,000; Full time

Job summary

The LTA is seeking a Ticketing Service Coordinator to support year-round planning and on-site delivery of ticketing across events, ensuring smooth operations and exceptional service for key stakeholders.

You will work with the Ticketing Delivery Manager and partners to build on-sales, manage allocations, and provide on-site support at events, including collaboration with Ticketing Systems Managers at the National Tennis Centre.

Responsibilities

• Year-round planning and on-site delivery of ticketing across events, coordinating with tournament teams and suppliers to ensure consistent service.
• Support the Ticketing Delivery Manager with building on-sales, managing allocations and direct sales as required.
• Assist on-site Ticket Support teams at allocated events and support Ticketing Systems Managers.

Job description

The LTA ’s vision is ‘Tennis Opened Up’ and its mission is the transform communities through tennis by making it welcoming, enjoyable and inspiring to everyone. We have a similar approach to developing and promoting padel, one of the fastest growing sports in Britain.

Sitting within the Ticketing & Premium Experience Team, The Ticketing Service Coordinator is responsible for assisting with the operational delivery of ticketing across all LTA events and providing exceptional service to key stakeholders and partners.

• Year-round planning and on-site operational delivery of ticketing, and partner activation projects, working with tournament teams and suppliers to ensure consistent delivery across events.
• Supporting the Ticketing Delivery Manager and Ticketing Systems Managers with building on-sales, managing allocations and performing any direct sales as required.
• Assistance with on-site Ticket Support teams at allocated events, supporting the Ticketing Systems Managers.

Please note you will require the RTW in the UK to apply for this role.

Interview Timelines

Interviews will take place in-person at the National Tennis Centre on Thursday 8th October 2026.

Our Support to You

When applying for our roles, you will be asked as part of our application process if you require any adjustments or support during the recruitment process. Adjustments could include extra time for assessments, interview questions in advance, alternative formats for materials or wheelchair access. Any information you provide will be treated in confidence and only used to make sure you have the best possible experience with us.

Life at the LTA

The LTA, through its vision 'Tennis Opened Up', is committed to creating an inclusive environment where all colleagues feel included and a strong sense of belonging. We particularly welcome applications from people from ethnically diverse communities, deaf and disabled people, members of the LGBTQ+ community and people with lived experience of the UK's many and varied communities.

Read some of our colleague testimonials below and find out more here

As a new mum, I’ve appreciated the LTA’s newly enhanced benefits, which have supported me during maternity leave and in my return to work. In total, I have been with the LTA for four years and love the diversity of my role.

Everyone's respected in terms of the culture, ethnicity, and the background, so you don't feel inequal in any capacity. I remember how supportive my team had been during Ramadan, being fully understanding of its requirements and flexible with my work schedule.

As a new starter at the LTA, my experience has been overwhelmingly positive. Being a tennis fan, I was excited to join the organisation, and from day one, I’ve been impressed by everyone’s dedication to our mission of 'Tennis Opened Up', as well as promoting diversity, inclusion, and sustainability.