Ticketing Performance Manager

Paddock; Greater London; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

25 days annual leave

Birthday day off

Health Cash Plan

Parental Leave

Cycle to Work

Discount at Formula E store

Job summary

Formula E in London is seeking a commercially-minded analyst to build demand models and live sales dashboards that feed our ticket revenue forecast. You will partner with GTM, Digital, Platforms and Yield teams to surface insights and drive actions across our global race calendar.

In this role you will monitor seat inventory, forecast demand, evaluate campaign performance, and deliver post-race reporting with clear commercial recommendations.

Qualifications

• Commercial & analytical rigour with proven track record in revenue analysis.
• Data visualisation skills and experience designing intuitive dashboards.
• Decision-driven mindset turning data into actionable recommendations.
• Confident communicator capable of presenting insights to senior leaders.
• Ability to collaborate across Revenue & Yield, GTM, Digital and Platforms.

Responsibilities

• Sales Performance Dashboards: Build, evolve, and maintain live dashboards used across the ticketing department.
• Inventory & Sales Tracking: Monitor seat inventory and pacing across ePrixs and channels.
• Demand Modelling & Forecasting: Develop predictive demand models feeding ticket revenue forecasts.
• Channel & Campaign Intelligence: Evaluate paid media and marketing channel performance.
• Post-Race Commercial Analysis: Deliver post-race reporting with commercial recommendations.
• Reporting Governance & Standards: Define reporting frameworks and data sources.

Skills

Analytical thinking

Data visualization

Stakeholder communication

Cross-functional collaboration

Tools

Dashboards

Job description

Sitting within the Revenue & Yield team, you will build the demand models that feed our ticket revenue forecast while serving the wider ticketing function with actionable dashboards and commercial insight.

From the initial on-sale campaign to post-race debriefs, you will partner closely with Go-To-Market (GTM), Digital, Platforms, and Yield teams to uncover what is working, what is not, and what to do next across our global race calendar.

About Formula E:

Formula E, the world's fastest-growing sport, is redefining motorsport with a bold focus on innovation and sustainability.

Hosting over 150 races in iconic cities globally and backed by top manufacturers like Porsche, Nissan and Jaguar, we feature elite drivers and cutting-edge EV technology.

As the world's first certified B Corp sport and the first sport certified to the British Standards Institution (BSI) Net Zero Pathway.

Formula E combines thrilling entertainment with a mission to advance sustainable progress, inspiring a global fanbase with our high-performance brand new GEN4 car capable of hitting speeds of 335kph and reaching 200kph in just 4.4 seconds. Currently achieving 0-100 kmh in 1.8 seconds.

Using the spectacle of sport, we are sending a powerful and meaningful message to help alter perceptions and speed-up the switch to electric mobility.

The Role:

• Sales Performance Dashboards: Build, evolve, and maintain live sales performance dashboards utilised across the entire ticketing department to ensure all stakeholders operate from a single source of truth.
• Inventory & Sales Tracking: Monitor seat inventory and sales pacing across every ePrix, ticket product, and distribution channel, surfacing emerging revenue risks and commercial opportunities early.
• Demand Modelling & Forecasting: Develop and refine predictive demand models that feed into ticket revenue forecasts, collaborating closely with the Senior Revenue & Yield Manager to drive forecast accuracy.
• Channel & Campaign Intelligence: Partner with the Digital Acquisition team to evaluate paid media and marketing channel performance, identifying which initiatives drive conversion and where promotional spend works hardest.
• Post-Race Commercial Analysis: Lead comprehensive post-race reporting across circuits, products, and channels, translating historical performance data into concrete commercial recommendations for upcoming events.
• Reporting Governance & Standards: Define departmental reporting frameworks, data sources, and modelling standards while running the ticketing team's recurring performance review cadence.

What we're looking for in you:

• Commercial & Analytical Rigour: Strong analytical capability with a proven track record in commercial, sales, or revenue analysis, ideally within sport, live entertainment, ticketing, or fast-moving consumer sectors.
• Data Visualisation Expertise: Data visualisation skills with demonstrable experience designing intuitive, user-friendly dashboards that teams actively adopt.
• Decision-Driving Mindset: A proactive problem-solver who converts complex data sets into clear, practical, and revenue-driving recommendations rather than just static reports.
• Stakeholder Presentation & Influence: Confident communicator capable of presenting insights to senior leaders and translating technical data findings into plain commercial language.
• Cross-Functional Collaboration: Exceptional relationship builder adept at working across Revenue & Yield, GTM, Digital, and Ticketing Platforms, as well as external ticketing partners across varying global time zones.

What's in it for you?

• 25 days' annual leave, Birthday day off and Wellbeing leave
• Opportunity to extend your stay if travelling for a race event
• Health Cash Plan and access to the Aviva Digital Workplace app
• Enhanced Parental Leave
• Flexible Bank Holidays
• Paid volunteer and carer's leave
• Cycle to Work and Electric Car Scheme
• Formula E store discount
• Regular social events and employee working groups

This is a hybrid role and you'll be required to do 3 days a week in our Hammersmith London office

We will provide equal opportunities regardless of an individual's protected characteristics. We believe in attracting and retaining diverse talent to strengthen our global vision with a variety of experiences, backgrounds and perspectives.

Our mission is clear. The message is simple. Whoever you are. However you live. Whatever you believe. Formula E. For the Future. For Everyone.

We'll see you at the starting line!

¡VAMOS!