Ticketing Operations Lead for Dynamic Live Events

Broadwick; Greater London; On-site; GBP 42,000 - 62,000; Full time

Job summary

Broadwick's Troxy in London seeks an organised Ticketing Manager to lead ticketing operations, overseeing on-sales with Ticketmaster, allocations, and settlements with promoters. You’ll manage casual box office and front-of-house staff, work evenings and weekends, and handle customer inquiries with speed and clarity.

You’ll collaborate with Event Managers to ensure accurate event data, maintain systems and seating configurations, monitor sales, and provide pre-show ticketing information.

Qualifications

• Excellent knowledge of ticketing systems and processes with Ticketmaster experience preferred.

Responsibilities

• Set up all ticketed events and manage allocations and promoter requirements.

Skills

Ticketing systems

Team leadership

Client liaison

Data accuracy

IT skills

Communication

Problem solving

Attention to detail

Budget awareness

Tools

Ticketmaster

Excel

Outlook

Word

Job description

Broadwick's Troxy in London seeks an organised Ticketing Manager to lead ticketing operations, overseeing on-sales with Ticketmaster, allocations, and settlements with promoters. You’ll manage casual box office and front-of-house staff, work evenings and weekends, and handle customer inquiries with speed and clarity.

You’ll collaborate with Event Managers to ensure accurate event data, maintain systems and seating configurations, monitor sales, and provide pre-show ticketing information.