Ticketing Manager

COREcruitment Ltd; Greater London; On-site; GBP 31,500 - 38,500; Full time

Benefits offered by this job

Career growth opportunities

Work at a standout venue

Job summary

A leading events management company in Greater London seeks a Ticketing Manager to oversee operations at a high-profile venue. This hands-on role requires managing ticket sales, leading staff, and ensuring seamless guest experiences during live events. The ideal candidate will have strong ticketing experience, leadership skills, and a passion for delivering exceptional customer service. Competitive salary and career growth opportunities presented.

Qualifications

• Strong experience in ticketing, box office or live event operations.
• Confident leading teams in a fast-moving environment.
• Highly organised, commercially aware and detail-focused.

Responsibilities

• Set up and manage all ticketed events, allocations and manifests.
• Monitor sales, track performance and provide clear reporting.
• Lead and schedule box office and front-of-house ticketing staff.

Skills

Ticketing experience

Team leadership

Organizational skills

Customer service

Job description

Job Title: Ticketing Manager – Live Events Venue

Location: London

Salary: Up to £35,000

We’re recruiting a hands-on Ticketing Manager to lead operations at a busy, high-profile live events venue in East London. This is a fast-paced, front-line role perfect for someone who thrives on live shows, tight turnarounds and delivering seamless guest experiences.

The Role

You’ll own the full ticketing operation — from on-sales and allocations to event-day box office delivery and final settlements. Working closely with promoters, agents and internal teams, you’ll ensure every event runs smoothly from first sale to last guest entry.

Key Responsibilities

• Set up and manage all ticketed events, allocations and manifests
• Monitor sales, track performance and provide clear reporting
• Lead and schedule box office and front-of-house ticketing staff
• Manage customer queries and accessible ticketing requests
• Support event-day operations and complete post-show settlements
• Maintain accurate event info across systems and sales channels

The Ideal Candidate

• Strong experience in ticketing, box office or live event operations
• Confident leading teams in a fast-moving environment
• Highly organised, commercially aware and detail-focused
• Calm under pressure with a positive, can-do attitude
• Passionate about live events and delivering great customer experiences

What’s On Offer

• Work at a standout London venue with a packed events calendar
• Career growth within an ambitious, creative events business

If you are keen to discuss the details further, please apply today or send your cv to [e-mail]