Threat Analyst, EMEA

BioCatch; United Kingdom; Remote; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Remote working arrangement

Flexible working hours

Job summary

BioCatch is seeking an exceptional customer-facing Threat Analyst to help prospects and customers optimize their value within BioCatch solutions. You will conduct advanced analytics, advise on fraud detection strategies, and communicate with stakeholders from C-level to fraud investigators as part of a global team.

The role requires a self-starter who can ramp quickly, work autonomously, and travel across the EMEA region for onsite workshops about twice per month.

Qualifications

• Native or fluent English speaking.
• Bachelor's/graduate degree in Computer Science/Mathematics/Statistics or related field.
• Experience with financial institutions’ fraud departments and/or fraud monitoring tools.
• Experience working within cross-functional teams.
• Experience with SQL to an intermediate/advanced level.
• Experience with Python and/or R (advantage).
• Understanding of statistical modeling techniques.
• Strong presentation skills with a proven record of presenting to a range of audience types.
• Great business and customer relationships.
• Additional language – French, Italian, or German (a plus).
• Good communications and teamwork.
• Self and quick learner.
• Professional attitude.

Responsibilities

• Maintain strong relationships with BioCatch customer base to maximize value of BioCatch solutions.
• Provide SME support to drive use of BioCatch in strategic plans.
• Collaborate with customers and Data Science to maintain high fraud detection with low friction for genuine users.
• Use data-driven approach to prove value for pilots and pilots.
• Educate potential and new customers on BioCatch and Behavioural Biometrics for key problems and use cases.
• Deploy rules for acute fraud attacks with customers.
• Guide customers toward best practices.
• Be a voice of the customer to internal BioCatch teams to influence product strategy.
• Support Data Science in researching new threats across main use cases (Account Takeover, Account Opening, Remote Access Scams, Social Engineering Scams, Mule detection).
• Deliver reporting and insights on fraud detection performance.
• Share field learnings with Sales Enablement to be a fraud space thought leader.
• Provide SME support to BioCatch Sales to enable new customer acquisitions.

Skills

English fluency

SQL

Python/R

Statistical modeling

Presentation skills

Communication

Cross-functional teamwork

Self-learning

Professional attitude

Fraud domain knowledge

Education

Bachelor's degree in Computer Science/Math/Statistics

Tools

SQL

Job description

Threat Analyst, EMEA

• Threat Analytics
• UK
• Intermediate
• Full-time
• ID: P000165

Description

BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behavior to protect individuals online. BioCatch’s mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust and ease seamlessly co-exist. Today, BioCatch counts over 35 of the top 100 global banks as customers who use BioCatch solutions to fight fraud, drive digital transformation, and accelerate business growth. BioCatch’s Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch to identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, BioCatch continues to innovate to solve tomorrow’s problems. For more information, please visit www.biocatch.com.

Come work with intensely curious people who are dedicated to innovation, growth, and protecting customers against cybercrime and fraud!

We are looking for an exceptional customer-facing Threat Analyst to help our prospects and customers optimize their value within BioCatch solutions.

The BioCatch Threat Analyst is a consultancy role that involves a combination of skills. You will be comfortable completing advanced analytics, advising customers on fraud detection/prevention and strategy with your domain knowledge expertise and communicating with customers from C-level to operational fraud investigators. This role is unique in the industry and to be successful, you must be a motivated self-starter who can ramp-up quickly and work autonomously. With a support network of Threat Analysts distributed globally, you will become a key individual in the global fight against digital fraud.

It can be difficult to distill this role down to a regular day-to-day, because every day is different, however some key responsibilities include:

• Maintain strong relationships with fellow fraud fighters within the BioCatch customer base to support and enable them to get maximum value out of the BioCatch solutions.
• Provide subject matter expertise (SME) support to our customers to drive the use of BioCatch in achieving their strategic plans.
• Work with customers and BioCatch Data Science to continually strive for high fraud detection rates, whilst maintaining low levels of friction for genuine customers.
• Use a data-driven approach to prove the value of BioCatch against success criteria for proof of value and pilot projects.
• Educate potential and new customers on BioCatch and Behavioural Biometrics specifically for targeting their key problems and use cases.
• Work tactically with customers to deploy rules for acute fraud attacks.
• Continually focus on leading customers towards best practices.
• Be a voice of the customer to internal BioCatch functions to drive our own product strategy and delivery.
• Support BioCatch Data Science in researching new and emerging threats across our main use cases including Account Takeover, Account Opening, Remote Access Scams, Social Engineering Scams and Mule detection.
• Deliver reporting and insights on fraud detection performance.
• Share interesting stories and learnings from the field with our Sales Enablement function and strive to be a thought leader in the fraud space.Provide SME support to the BioCatch Sales functions to enable them in new customer acquisitions.

Requirements

• Native or fluent English speaking
• A bachelors / graduate degree in Computer Science/Mathematics/Statistics/related field
• Experience with financial institutions’ fraud departments and/or fraud monitoring tools
• Experience working within cross-functional teams
• Experience with SQL to an intermediate/advanced level
• Experience with Python and/or R (advantage)li>
• Understanding of statistical modeling techniques
• Strong presentation skills with a proven record of presenting to a range of audience types
• Great business and customer relationships
• Additional language – French, Italian, or German (a plus)
• Good communications and teamwork
• Self and quick learner
• Professional attitude

Notes:

• Willingness to travel across the EMEA region to meet with customers and lead onsite workshops (approximately twice per month)
• Full-time role with flexible working hours
• Remote working arrangement
• Preferred location: UK, though candidates based in France or Spain will also be considered