Threat Analyst, EMEA

BioCatch; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

BioCatch is seeking an exceptional customer-facing Threat Analyst to help prospects and customers optimize value from BioCatch solutions. You will perform advanced analytics, advise on fraud detection strategies, and communicate with users from executives to investigators.

Join a global team focused on fighting digital fraud and protecting customers, with a role that values initiative, autonomy and deep domain knowledge.

Qualifications

• Experience in fraud detection and prevention in a cyber security or fintech environment.
• Strong communication skills with C-level to operational fraud teams.
• Ability to translate data into actionable insights for customers.

Responsibilities

• Maintain strong relationships with BioCatch customers to maximize value from solutions.
• Provide SME support to customers to drive use of BioCatch in strategic plans.
• Collaborate with Data Science to improve fraud detection while minimizing friction.
• Educate customers on BioCatch and Behavioural Biometrics for key use cases.
• Deliver reporting and insights on fraud detection performance.

Skills

Threat analysis

Fraud detection

Customer facing

Data analysis

Job description

As fast as cybercriminals change, we are changing too.

BioCatch is a dynamic startup that takes an innovative approach to combat fraud by unlocking the power of behavior. The market leader in behavioral biometrics, BioCatch’s proprietary technology analyzes physical and cognitive digital behavior to distinguish between genuine users and criminals to detect fraud and identity theft and to improve customer experience. With over a decade of analyzing data, over 60 patents and unparalleled experience, BioCatch continues to innovate to solve tomorrow’s problems. Leading financial institutions around the globe use BioCatch to more effectively fight fraud, drive digital transformation and accelerate business growth. With employees in 25 countries and over 340 customers on 5 continents, BioCatch’s reach expands around the world.

Come work with intensely curious people who are dedicated to innovation, growth, and protecting customers against cybercrime and fraud!

We are looking for an exceptional customer-facing Threat Analyst to help our prospects and customers optimize their value within BioCatch solutions.

The BioCatch Threat Analyst is a consultancy role that involves a combination of skills. You will be comfortable completing advanced analytics, advising customers on fraud detection/prevention and strategy with your domain knowledge expertise and communicating with customers from C-level to operational fraud investigators. This role is unique in the industry and to be successful, you must be a motivated self-starter who can ramp-up quickly and work autonomously. With a support network of Threat Analysts distributed globally, you will become a key individual in the global fight against digital fraud.

It can be difficult to distill this role down to a regular day-to-day, because every day is different, however some key responsibilities include:

• Maintain strong relationships with fellow fraud fighters within the BioCatch customer base to support and enable them to get maximum value out of the BioCatch solutions.
• Provide subject matter expertise (SME) support to our customers to drive the use of BioCatch in achieving their strategic plans.
• Work with customers and BioCatch Data Science to continually strive for high fraud detection rates, whilst maintaining low levels of friction for genuine customers.
• Use a data-driven approach to prove the value of BioCatch against success criteria for proof of value and pilot projects.
• Educate potential and new customers on BioCatch and Behavioural Biometrics specifically for targeting their key problems and use cases.
• Work tactically with customers to deploy rules for acute fraud attacks.
• Continually focus on leading customers towards best practices.
• Be a voice of the customer to internal BioCatch functions to drive our own product strategy and delivery.
• Support BioCatch Data Science in researching new and emerging threats across our main use cases including Account Takeover, Account Opening, Remote Access Scams, Social Engineering Scams and Mule detection.
• Deliver reporting and insights on fraud detection performance.
• Share interesting stories and learnings from the field with our Sales Enablement function and strive to be a thought leader in the fraud space.Provide SME support to the BioCatch Sales functions to enable them in new customer acquisitions.

As fast as cybercriminals change, we are changing too.

BioCatch