Therapy Services Administrator

Priory; Chelmsford; On-site; GBP 24,000 - 29,000; Part time

Benefits offered by this job

Birthday Holiday - your birthday as an

Enhanced maternity pay

Contributory pension scheme

Flexible benefits including gym access

Development opportunities

IPD sponsorship

Job summary

Priory Hospital Chelmsford is hiring a Therapy Services Administrator to join the Site Support Roles team. This part-time permanent position offers a 30-hour week at a salary of £26,300 per year, located at Priory Hospital Chelmsford, Essex.

You will support day-to-day hospital operations, maintain organised administration, and assist with funding processes to ensure timely patient treatment. Strong organisational and communication skills are essential.

Qualifications

• Experience in an administrative or clerical role, preferably in healthcare or therapy services.
• Strong organisational skills, attention to detail, and ability to manage competing priorities.
• Excellent communication and interpersonal skills to liaise with patients, clinical staff, and external partners.

Responsibilities

• Ensure guest security paperwork is completed (where required).
• Complete Administration duties as and when required.
• Liaises with key unit personnel to ensure funding is in place prior to patient’s treatment and to obtain funding guarantees.
• Develops working relationships with purchasers and insurance companies, ensuring requests are dealt with promptly and efficiently.

Job description

Therapy Services Administrator

Department: Site Support Roles

Employment Type: Permanent - Part Time

Location: Priory Hospital Chelmsford

Compensation: £26,300 / year

Description

Priory Hospital Chelmsford
Salary £26,300
Part Time of 30 hours per week

Priory Hospital Chelmsford has an opportunity for a Therapy Services Admin to join our team. Priory Hospital Chelmsford, Chelmsford, Essex is a specialist mental health and addiction treatment centre providing inpatient and outpatient services for adults and young people, including autism and ADHD assessments. It is accessible by public transport, with local bus routes nearby and Chelmsford railway station approximately 2-3 miles from the hospital. Due to the location of the service, access to a vehicle or the ability to drive is recommended.

What you'll be doing

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

• Ensure guest security paperwork is completed (where required)
• Complete Administration duties as and when required
• Liaises with key unit personnel to ensure that all funding is in place, prior to patient’s treatment, as well as contacting the necessary external organisations to obtain the appropriate funding guarantees
• Develops working relationships with purchasers and insurance companies, ensuring that requests are dealt with promptly and efficiently

You can find additional information in the attached job description.

What you'll bring to the role

Essential for the role

The ideal candidate will have previous experience in an administrative or clerical role, preferably within a healthcare or therapy service environment. Strong organisational skills, attention to detail, and the ability to manage competing priorities are essential. Excellent communication and interpersonal skills are required to liaise effectively with patients, clinical staff, and external partners. Proficiency in using healthcare management systems and standard office software is expected. A flexible, proactive approach and a commitment to maintaining confidentiality and data protection standards are key.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Birthday Holiday - your birthday as an extra days annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.