Therapist

Seaham Hall; Seaham; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Full training plan with product partners

Team environment

Reward and recognition scheme

Development and progression opportunities

Workplace wellness programme

Up to 20% team member discount

Uniform provided

Job summary

Seaham Hall in County Durham is seeking qualified Spa Therapists to deliver exceptional customer care and top-tier treatments. The role offers flexibility in hours, including full-time or part-time options, within a dynamic team environment.

Successful candidates must have an NVQ level 3 qualification and embody a caring attitude along with excellent customer service skills. Benefits include full training, development opportunities, and discounts on spa experiences.

Qualifications

• Must have a natural caring nature and passion to help people.
• Attention to detail to ensure the 5-star standard of service is delivered.
• Excellent customer service and communication skills.

Responsibilities

• Provide exceptional level of customer care and attention to all guests.
• Deliver 5-star treatments and recommendations.
• Work in a large team in a fast-paced environment.

Skills

Customer service

Attention to detail

Teamwork

Time management

Education

NVQ level 3 or equivalent qualification

Job description

Role: Spa Therapist

Location: Seaham Hall, County Durham

Resort information: https://www.seaham-hall.co.uk/

Salary: £13.00 per hour plus share of service charge (approx. £2k per annum for full time employees) and retail commission structure

Hours: 0 -40 hours (full-time or part-time available), shift pattern will include a variety of shifts between 10am – 8pm including weekends & bank holidays.

Relationships: Reports to General Manager, Spa Manager, Treatment Manager & Spa supervisor

Our Mission: ‘Create the ultimate in Northern hospitality captivating the most memorable guest experiences. Human Connection, Personal Experience, Brand Evolution and Location pitch us at the top level of personal hospitality’

Our Motto: ‘Emotive Hospitality at our Core’

We are looking to expand our team and are searching for Spa Therapists who are qualified to NVQ level 3 or equivalent, As a Spa Therapist you are responsible for providing an exceptional level of customer care and attention to all guests and delivering 5* treatments and recommendation’s to every client, whilst working together in a large team in a fast paced environment. Invest in us and we will invest in you! Start your Seaham Hall journey and join our formidable team

Our Benefits

• Full Training plan with our product partners Temple Spa & ishga
• Fun and dynamic team environment
• Reward and recognition scheme, including Stream and a share of monthly service charge based on hours worked
• Development and Progression opportunities
• Inclusion in charity events and fundraising
• Workplace wellness programme
• Be part of our Sustainable Team scheme, prioritising people and planet
• Up to 20% team member discount off gift vouchers and spa experiences
• Competitive Salary
• Work based pension scheme subject to criteria
• Uniform provided

The ideal Spa Therapist

• Must have a natural caring nature and passion to help people
• Attention to detail to ensure the 5-star standard of service is delivered
• Be a team player as well as an individual worker
• To be well presented and represent a high standard of competence at all times
• Must have impeccable time keeping
• Due to location and shifts transport is preferred
• Excellent customer service and communication skills with the team and guests and understand the need for confidentiality