Therapist

Seasons Holidays; Seaham; On-site; GBP 31,000 - 36,000; Full time

Benefits offered by this job

Full training

Team environment

Share of service charge

Development opportunities

Charity events

Wellness programme

Staff discount

Job summary

Seaham Hall in Seaham, County Durham, is seeking a Spa Therapist to join a dynamic spa team. The role offers full- or part-time hours (0–40), with shifts from 10:00 to 20:00, including weekends and bank holidays, and a salary of £13.75 per hour plus a share of service charges and retail commissions.

You will be NVQ Level 3 qualified or equivalent, delivering high standards of guest care and 5★ treatments, within a supportive, fast-paced environment.

Qualifications

• Must be NVQ level 3 or equivalent.
• Strong focus on delivering 5★ guest experiences.
• Excellent communication and care for guests.

Responsibilities

• Provide exceptional customer care to all guests.
• Deliver 5★ spa treatments and recommendations.
• Work collaboratively within a large team in a fast-paced environment.

Skills

Customer service

Attention to detail

Team player

Timekeeping

Education

NVQ level 3 or equivalent

Job description

Role: Spa Therapist

Location: Seaham Hall, County Durham

Resort information: https://www.seaham-hall.co.uk/

Salary: £13.75 per hour plus share of service charge (approx. £2k per annum for full time employees) and retail commission structure

Hours: 0 - 40 hours (full-time or part-time available), shift pattern will include a variety of shifts between 10am - 8pm including weekends & bank holidays.

Relationships: Reports to General Manager, Spa Manager, Treatment Manager & Spa supervisor

We are looking to expand our team and are searching for Spa Therapists who are qualified to NVQ level 3 or equivalent, As a Spa Therapist you are responsible for providing an exceptional level of customer care and attention to all guests and delivering 5* treatments and recommendation's to every client, whilst working together in a large team in a fast paced environment. Invest in us and we will invest in you! Start your Seaham Hall journey and join our formidable team

Our Benefits

• Full Training plan with our product partners TempleSpa & ishga
• Fun and dynamic team environment
• Reward and recognition scheme, including Stream and a share of monthly service charge based on hours worked
• Development and Progression opportunities
• Inclusion in charity events and fundraising
• Workplace wellness programme
• Be part of our Sustainable Team scheme, prioritising people and planet
• Up to 20% team member discount off gift vouchers and spa experiences
• Competitive Salary
• Work based pension scheme subject to criteria
• Uniform provided

The ideal Spa Therapist

• Must have a natural caring nature and passion to help people
• Attention to detail to ensure the 5-star standard of service is delivered
• Be a team player as well as an individual worker
• To be well presented and represent a high standard of competence at all times
• Must have impeccable time keeping
• Due to location and shifts transport is preferred
• Excellent customer service and communication skills with the team and guests and understand the need for confidentiality