Therapeutic Services Support Officer

Nexus Ni; Belfast City District; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

Nexus Ni in Belfast Head Office seeks a Therapeutic Services Officer to ensure high-quality operational support for our Therapeutic Services Team. The role collaborates with the Clinical Coordinator and Therapeutic Services Manager to deliver counselling interventions for those affected by sexual abuse and abusive relationships.

Offering 37 hours per week at our Belfast Head Office, the post requires a proactive approach with strong administrative and reporting skills, and a solid understanding

Qualifications

• Delivery of operational support for the Therapeutic Services Team.
• Leading the Therapeutic Services Team and collaborating with the Clinical Coordinator and Therapeutic Services Manager.
• Understanding therapeutic principles to optimise service delivery and improve the client experience.

Responsibilities

• Ensure the delivery of exceptional operational support for the Therapeutic Services Team.
• Lead the Therapeutic Services Team and collaborate with the Clinical Coordinator and Therapeutic Services Manager.
• Improve client journey from referral to completion of counselling.

Job description

Responsible To: Therapeutic and Support Services Manager

Location: Belfast Head Office

Hours: 37 hours

As Therapeutic Services Officer, you will ensure the delivery of exceptional operational support for our Therapeutic Services Team. Leading the Therapeutic Services Team and working collaboratively with the Clinical Coordinator and Therapeutic Services Manager you will contribute to the efficient and effective delivery of high-quality counselling and therapeutic interventions for people impacted by sexual abuse and abusive relationships.

This role requires a proactive and analytical approach, combining advanced administrative and reporting expertise. You will understand therapeutic principles and optimise service delivery; enhancing the client experience, ensuring the flow of the service from client referral through to the completion of the clients counselling journey.