Theatre PCA

CVS Group UK; United Kingdom; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discount on veterinary bills

Private healthcare

Employee Assistance Programme

Mental Health First-Aiders

Five weeks’ annual leave + BH

Job summary

Lumbry Park Veterinary Practice, part of CVS Group plc, is seeking a Theatre Patient Care Assistant to join our team. You will support RVNs and Vets to provide outstanding care to our patients in a busy clinical environment.

This role offers 40 hours per week with patterns of 5x8h or 4x10h shifts, in a practice recognised for excellence in animal care and staff wellbeing. A rewarding opportunity to develop in an ISFM gold feline clinic setting.

Qualifications

• Excellent communicator with strong empathy.
• Customer service experience handling public.
• Experience in animal welfare, feeding, cleaning, medicating and meeting welfare needs.
• Resilient with ability to cope with distressing situations.
• Positive attitude and excellent teamwork.
• Experience in veterinary environment desirable.

Responsibilities

• Clean theatre and veterinary instruments.
• Open kits for surgical cases.
• Assist nurses and anaesthetists in prep room.
• Assist Vets and Nurses in restraining animals.
• Clean, walk and feed patients.
• General cleaning and maintenance duties.
• Handle internal lab samples and emergency calls.

Skills

Empathy

Customer service

Animal welfare

Resilience

Teamwork

Vet env experience

Job description

LUM PRK0477

We are seeking an enthusiastic individual with a passion for animals to join us as a Theatre Patient Care Assistant at Lumbry Park Veterinary Practice.

Location: Lumbry Park Veterinary Practice

Contract: Permenant

Hours: 40 hrs

Shift Pattern: 5 days a week x 8hr shifts or 4 days a week x 10hr shifts

Discover Our Practice

At Lumbry Park Veterinary Specialists we are a multidisciplinary referral hospital offering a variety of specialist services, including Anaesthesia and Analgesia, Neurology, Orthopaedic Surgery, Soft Tissue Surgery, Internal Medicine, Cardiology and more.

Not only this, but we are also an ISFM gold feline clinic and have been recognised with the BVHA design award for providing an outstanding work environment.

As part of working for CVS vets, we are proud to be able to offer our team unrivalled access to learning and development resources, a network of support ranging from flexible benefits through to mental health champions, all to promote our wellbeing.

Take a look at the practice;

About CVS

CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

About The Role

The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.

Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK:

Some Of The Duties Will Include

• Cleaning of theatre and veterinary instruments
• Opportunity to open kits for different surgical cases
• Assisting the nurses and anaesthetists in the prep room area
• Assisting Vets and Nurses in restraining animals for treatment
• Cleaning, walking, and feeding of patients
• General cleaning and maintenance duties
• Running internal lab samplesAnswering emergency calls

What we're looking for in our Veterinary Patient Care Assistant

• An excellent communicator with strong empathy
• Excellent customer service skills and experience in dealing with members of the public
• Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
• Resilient with the ability to cope with potentially distressing and emotional situations
• A positive attitude and excellent teamwork skills
• Experience in looking after animals in a veterinary environment would be desirable

What We Can Offer You

We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:

• Salary will be in line with the National Minimum Wage
• Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
• Buy/sell up to an additional 4 weeks annual leave!
• Staff discount scheme on Veterinary bills and products
• A range of health benefits including private healthcare
• Employee Assistance Programme and access to over 400 Mental Health First-Aiders
• and more!

Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.

CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.