Theatre Front Desk & Admin Coordinator

Royal Papworth Hospital NHS Foundation Trust; Cambridge; On-site; GBP 23,000 - 26,000; Full time

Job summary

Royal Papworth Hospital NHS Foundation Trust is seeking a receptionist for the Theatre Department in Cambridge. You will provide a friendly, patient-focused reception and administrative support to a multidisciplinary team, ensuring accurate data entry and efficient liaison with staff and visitors.

The role requires strong customer care, empathy, and respect, with training provided. You will handle theatre lists, input data, and help maintain patient flow while upholding confidentiality and high

Qualifications

• 5 GCSEs or equivalent including English and Maths.
• Level 3 qualification in Administration or Customer Service (or equivalent).
• Demonstrable typing/keyboard skills.

Responsibilities

• Provide a friendly and comprehensive reception service to all staff and external visitors.
• Collate and distribute theatre lists; liaise with secretaries and admin staff.
• Input data onto relevant databases and collate data for clinical audit.
• Answer phones, greet visitors, and perform reception duties with confidentiality.
• Transcribe minutes and maintain accurate records.
• Maintain patient flow and communicate with the MDT to coordinate lists.

Skills

Customer service

Typing skills

Attention to detail

Communication skills

Teamwork

NHS experience

Medical terminology

Lorenzo/EMR familiarity

Office software

Education

GCSEs (5 including English & Maths)

Level 3 Administration or Customer Service

Tools

Microsoft Office

Lorenzo EMR

Medical terminology references

Job description

Royal Papworth Hospital NHS Foundation Trust is seeking a receptionist for the Theatre Department in Cambridge. You will provide a friendly, patient-focused reception and administrative support to a multidisciplinary team, ensuring accurate data entry and efficient liaison with staff and visitors.

The role requires strong customer care, empathy, and respect, with training provided. You will handle theatre lists, input data, and help maintain patient flow while upholding confidentiality and high