NHS Front Desk Assistant – Reception & Admin

Allscreens Nationwide Ltd; Peterborough; On-site; GBP 21,000 - 25,000; Full time

Job summary

Cambridgeshire and Peterborough NHS Foundation Trust is seeking an enthusiastic Assistant Administrator to join the Main Reception team at Cavell Centre, Peterborough. You will be the first point of contact for visitors and staff, handle phone calls, and support day-to-day admin tasks in a busy NHS environment.

The role requires proficient use of Word, Excel and Outlook, strong customer service, and the ability to work as part of a team following SOPs.

Qualifications

• Proven ability to use Microsoft Word, Excel and Outlook.
• Strong customer service skills and ability to handle queries from service users, carers or staff.

Responsibilities

• First point of contact for visitors and staff at Main Reception.
• Take and transfer phone calls, manage reception enquiries and messages.
• Carry out office duties (post, photocopying, scanning, franking mail) and room bookings via an online system.
• Input data accurately onto electronic systems and maintain filing and stock levels.
• Arrange meeting room bookings and support facilities with maintenance as needed.

Job description

Cambridgeshire and Peterborough NHS Foundation Trust is seeking an enthusiastic Assistant Administrator to join the Main Reception team at Cavell Centre, Peterborough. You will be the first point of contact for visitors and staff, handle phone calls, and support day-to-day admin tasks in a busy NHS environment.

The role requires proficient use of Word, Excel and Outlook, strong customer service, and the ability to work as part of a team following SOPs.