Tesco Travel Money Advisor

Travelex; Southampton; Presencial; GBP 14.000 - 19.000; A tiempo parcial

Descripción de la vacante

Tesco Travel Money Southampton is hiring a Travel Money Advisor to help customers with travel money needs and provide outstanding service in a busy bureau. You’ll welcome customers, build relationships, and offer expert product advice while processing foreign exchange transactions and online orders.

The role is part-time permanent with a pay of £13.50 per hour plus a monthly bonus. Flexible shifts and training opportunities exist to support growth within the Tesco Travelex partnership.

Responsabilidades

• Welcoming customers, building relationships and delivering fantastic customer service.
• Understanding what matters most to each customer and helping them with their travel money needs.
• Putting your training into action and offering expert advice on our products and services.
• Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
• Working together as a team driving performance, delivering excellence and celebrating success together.

Descripción del empleo

Travel Money Advisor – Tesco Travel Money Southampton

Location: Southampton

Pay: £13.50 per hour + monthly bonus

Contract: Permanent, Part Time

A job where you can grow, connect, and make a real impact

At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaus, supporting our customers with their travel money needs and delivering brilliant service every time.

Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.

Note: We could potentially offer a range of other hours so feel free to still apply even if advertised hours do not suit you.

What the job involves

Welcoming customers, building relationships and delivering fantastic customer service.

Understanding what matters most to each customer and helping them with their travel money needs

Putting your training into action and offering expert advice on our products and services.

Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.

Working together as a team driving performance, delivering excellence and celebrating success together.

Following company processes and paying attention to the detail to ensure everything stays on track.

What we’re looking for

A great communicator who has a passion for great customer service.

Someone who actively listens to understand our customer needs and create a fantastic customer experience.

A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.

A real team player who’s ready to learn, grow and develop as part of our amazing team.

What’s in it for you

Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.

Wellbeing support : Programmes to help with physical, mental, and financial wellness.

Flexible shifts : Patterns to suit different lifestyles, with overtime available

25 days holiday + bank holidays (pro-rata)

Monthly bonus : Earn extra when you hit your targets

Pension plan : With Scottish Widows

Career development : Access to training, learning pathways, and internal opportunities to grow

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Travelex

Our mission is to simplify our customers' access to international money, however and whenever.

Travelex is a leading provider of foreign exchange solutions, operating over 1,550 locations globally, with a comprehensive online platform and extensive wholesale services.

Company size 1,001–5,000 employees

Company type Privately held

Momentum

Team growth

Momentum

Team growth

0% in 12 mo

4,716 employees on LinkedIn

Capital

Funding history

Sep 2023

Footprint

Where they work

Headquarters Peterborough, London

Worldwide House, Peterborough, London PE3 6SB, GB