Tesco Travel Money Advisor

Travelex Central Services Limited; Brighouse; Sur place; GBP 15 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Private Medical

Dental

Critical Illness Insurance

Wellbeing support

Flexible shifts

25 days holiday

Résumé du poste

Tesco Travel Money Advisor – Tesco Brighouse is a part-time, permanent position at 16 hours per week. The hourly rate is £13.50 with a monthly bonus.

You will join a friendly team, helping customers with travel money needs and processing orders to support their journeys with confidence. In this role you will welcome customers, listen to their needs, and provide expert advice on our travel money products in a fast-paced environment while following company processes and delivering excellent

Qualifications

• Great communicator with passion for customer service.
• Active listening to understand customer needs.
• Positive, can-do attitude and willingness to learn.

Responsabilités

• Welcoming customers and delivering fantastic customer service.
• Understanding customer needs and helping with travel money needs.
• Offering expert advice on products and services and processing transactions accurately.
• Working in a fast-paced environment to ensure customers leave happy.
• Collaborating with the team to drive performance and maintain process accuracy.

Connaissances

Customer service

Description du poste

Tesco Travel Money Advisor – Tesco Brighouse

Hours per week : 16

Salary: £13.50 per hour + Monthly Bonus

Contract: Permanent, Part Time

A job where you can grow, connect, and make a real impact

At Tesco Travel Money,in partnership withTravelex, wepride ourselves on delivering fantastic customer service andhelping ourcustomers start their journeys with confidence. As a TravelService Partner,you’llbe part of a friendly team in one of ourBureau, supportingourcustomerswith theirtravel moneyneeds and delivering brilliant service every time.

Whetheryou’relooking to build your skills, take on new challenges, or grow your career, this role offersa great placeto start.

What the job involves

• Welcoming customers, buildingrelationshipsand delivering fantastic customer service.
• Understanding what matters most to each customerand helping them with their travel money needs
• Putting your training into action and offering expert advice onourproducts and services.
• Working in afast-pacedenvironment processingforeign exchange transactions and online ordersaccurately so our customers leave happy.
• Working together as a team driving performance, deliveringexcellenceand celebrating success together.
• Following company processes and payingattentionto the detail to ensure everything stays on track.

Whatwe’relooking for

• A great communicator who has a passion for great customer service.
• Someone who actively listens to understand our customer needs and create a fantastic customer experience.
• A positive,can-doattitude where no challenge istoobigand a desire to make a difference each day.
• Areal teamplayerwho’sready tolearn, growand develop as part of our amazing team.

What’sin it for you

• Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
• Wellbeing support : Programmes to help with physical, mental, and financial wellness.
• Flexible shifts : Patterns to suit different lifestyles, with overtime available
• 25 days holiday + bank holidays (pro-rata)
• Monthly bonus : Earn extra when you hit your targets
• Pension plan : With Scottish Widows
• Career development : Access to training, learning pathways, and internal opportunities to grow

About Travelex

We’rea leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976,we’vehelped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring thatexpertiseto local communities across the UK.

We’reproud to be an inclusive employer. We do not discriminateon the basis ofrace, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Whoever you are, whereveryou’refrom, you’llbe welcomed here.