Tesco Shift Leader - Days - Woolmer Green Express

Tesco UK; Woolmer Green; On-site; GBP 13,000 - 14,000; Part time

Benefits offered by this job

Disability Confident Leader acc.

Job summary

Tesco in the United Kingdom is seeking a Store Shift Lead to guide daily store operations and deliver outstanding customer service. You will lead a team across multiple store areas, coaching colleagues and resolving issues to maintain smooth, friendly shopping experiences.

The role emphasizes strong leadership, effective communication, and a proactive approach to shifts, with a focus on inclusivity and delivering Tesco’s standards through busy periods.

Qualifications

• Experience leading in a fast-paced retail environment.
• Demonstrates strong customer-service focus and problem solving.
• Able to motivate, coach and develop team members.
• Clear communicator using diverse methods to inform the team.

Responsibilities

• Lead the store team to deliver an excellent customer experience.
• Work across store areas, acting as the go-to person for daily operational queries.
• Build positive, inclusive relationships to support colleagues and performance.
• Motivate and inspire the team to achieve outstanding results and adapt to change.

Skills

Leadership

Customer service

Communication

Teamwork

Job description

Availability Window

Days From time To time

Sun 06:00:00 23:00:00

Mon 06:00:00 14:30:00

Tue 06:00:00 14:30:00

Wed 14:30:00 23:00:00

Fri 14:30:00 23:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts.

Please note that you need to be 18 or over to apply for this role.

Leading the team to deliver a great experience for customers in-store.

Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.

Building positive, inclusive relationships that help colleagues perform at their best.

Confidently leading the store in the Manager's absence.

Making balanced, flexible decisions and adapting well to change.

Coaching colleagues, giving feedback and role modelling great service.

Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

To be over 18 for this role.

Experience working in a team lead or management position in a fast-paced retail environment.

Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.

Build positive, long-lasting relationships to create an inclusive, supportive team environment.

A clear communicator, using a variety of methods to keep the team well informed.

A natural leader who motivates and inspires the team to deliver outstanding results.

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We're committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone's Welcome.

We also understand that life varies for each of us, so we're always open to conversations about flexible working.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.