Tesco Shift Leader - Days - Middlesbrough Acklam Rd Esso Express

Tesco PLC; Tees Valley; Sur place; GBP 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

Holiday 20 days + personal day

Flexible working

Colleague Clubcard discounts

Wellbeing services

Life cover 5x pay

Pension scheme

Employee discounts

Uniform provided

Résumé du poste

Tesco PLC is seeking a natural leader to motivate the team in a fast-paced store environment. You will guide colleagues across all store areas, translating the company vision into outstanding customer service.

You will be the go-to person for day-to-day operations, coach staff, and model excellent service. This role offers flexible working and a strong focus on inclusivity and customer satisfaction.

Qualifications

• Experience leading in a fast-paced retail environment.
• Strong customer service focus.
• Clear and effective communication across teams.

Responsabilités

• Leading the team to deliver a great in-store experience for customers.
• Coordinating across store areas and guiding colleagues on day-to-day queries.
• Building positive, inclusive relationships to help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and modelling great service.
• Staying curious and seeking opportunities to serve customers and the planet better.

Connaissances

Leadership

Communication

Teamwork

Customer service

Flexibility

Description du poste

A natural leader who motivates and inspires the team to deliver outstanding results.

Experience working in a team lead or management position in a fast-paced retail environment. Â

Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.

Build positive, long-lasting relationships to create an inclusive, supportive team environment.

A clear communicator, using a variety of methods to keep the team well informed.

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We're committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone†s Welcome.

We also understand that life varies for each of us, so we're always open to conversations about flexible working.

Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.

• Sun 06:00:00 22:00:00
• Mon 06:00:00 22:00:00
• Tue 06:00:00 22:00:00
• Wed 06:00:00 22:00:00
• Thu 06:00:00 22:00:00
• Fri 06:00:00 22:00:00
• Sat 06:00:00 22:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply.

Please note that you need to be 18 or over to apply for this role.

What is in it for you

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay-day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an awardâ€'winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle-to-work schemesÂ
• Uniform provided, plus policies to support you through life's key moments

You will be responsible for

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager†s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

You will need

To be over 18 for this role.