Tesco Shift Leader - Days - Bournemouth Triangle Express

Tesco PLC

Lower Blandford St Mary

In loco

GBP 21.000 - 23.000

Tempo pieno

45 ore fa
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Vantaggi offerti da questo lavoro

Holiday 20 days + personal day (in UK)
Flexible working from day one
10% Colleague Clubcard discount + pay‑
Wellbeing services
Life cover + pension
Discounts and cycle-to-work schemes
Uniform provided

Descrizione del lavoro

Tesco PLC is recruiting for a Shift Lead to motivate and guide a store team, delivering outstanding customer service. You will lead in-store operations, coordinate across departments, and act as a role model for great service.

The role emphasizes flexible working, inclusivity, and the ability to adapt to daily challenges in a fast-paced retail environment. Strong communication and people skills are essential.

Competenze

  • Experience leading in a fast-paced retail environment.
  • Strong service ethic and ability to meet customer needs.
  • Ability to communicate clearly and keep the team informed.

Mansioni

  • Lead the team to deliver a great customer experience in-store.
  • Collaborate across store departments to handle day-to-day queries.
  • Build positive, inclusive relationships to support colleagues' performance.
  • Lead the store in the manager's absence and make balanced, flexible decisions.
  • Coach colleagues, give feedback, and model excellent service.
  • Stay curious and seek opportunities to better serve customers, communities and planet.

Conoscenze

Leadership
Communication
Teamwork
Customer Service

Descrizione del lavoro

A natural leader who motivates and inspires the team to deliver outstanding results.


Experience working in a team lead or management position in a fast-paced retail environment. Â


Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.


Build positive, long-lasting relationships to create an inclusive, supportive team environment.


A clear communicator, using a variety of methods to keep the team well informed.


Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.


We're committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone†s Welcome.


We also understand that life varies for each of us, so we're always open to conversations about flexible working.


Talk to us during your application about how we can support you.


We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.


From time To time


  • Mon 05:30:00 14:30:00

  • Tue 05:30:00 14:30:00

  • Wed 14:00:00 23:00:00

  • Fri 14:00:00 23:00:00

  • Sat 09:00:00 17:00:00


Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.


Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.


Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply.


Please note that you need to be 18 or over to apply for this role.


What is in it for you


  • Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)

  • Flexible working available from day one

  • 10% off with your Colleague Clubcard, rising to 15% on pay-day weekends, with a second card to share with family

  • Free wellbeing services to support your mind, body and life

  • Life cover worth five times your pay and an awardâ€'winning pension with matching contributions up to 7.5%

  • A range of benefits to choose from, including discounts, shares and cycle-to-work schemesÂ

  • Uniform provided, plus policies to support you through life's key moments


You will be responsible for


  • Leading the team to deliver a great experience for customers in-store.Â

  • Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.

  • Building positive, inclusive relationships that help colleagues perform at their best.

  • Confidently leading the store in the Manager†s absence.

  • Making balanced, flexible decisions and adapting well to change.

  • Coaching colleagues, giving feedback and role modelling great service.

  • Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.


You will need

To be over 18 for this role.

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