Tesco Shift Leader - Days - Dursley Cam Superstore

Tesco PLC; Dursley; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Flexible working

Holiday allowance

Employee discount

Wellbeing services

Life insurance

Pension plan

Cycle to work

Uniform provided

Job summary

Tesco PLC in the United Kingdom is seeking a proactive Shift Lead to motivate and guide an in-store team, delivering outstanding customer service and a seamless shopping experience. You will be a role model, communicating clearly and fostering an inclusive, supportive environment across shifts.

The role offers flexible working options, competitive hourly pay starting at £15.59 (rising to £16.86 within certain locations) and a minimum guaranteed weekly hours, plus a range of benefits and

Qualifications

• Experience in a team lead or management role in a retail environment.
• Strong communication and customer service orientation.
• Ability to motivate and coach colleagues.

Responsibilities

• Lead the team to deliver a great in-store experience for customers.
• Work across all store areas and be the go-to person for day-to-day queries.
• Build inclusive relationships to help colleagues perform at their best.
• Confidently lead the store in the Manager's absence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues, give feedback and model excellent service.
• Seek opportunities to serve customers, communities, and the planet.

Skills

Team leadership

Retail experience

Customer service

Job description

A natural leader who motivates and inspires the team to deliver outstanding results.

Experience working in a team lead or management position in a fast-paced retail environment.

Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.

Build positive, long-lasting relationships to create an inclusive, supportive team environment.

A clear communicator, using a variety of methods to keep the team well informed.

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

Working Hours

• Sun 12:00:00 00:30:00
• Mon 12:00:00 00:30:00
• Tue 12:00:00 00:30:00
• Thu 12:00:00 00:30:00
• Fri 12:00:00 00:30:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Benefits

• Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay-day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award-winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle-to-work schemes
• Uniform provided, plus policies to support you through life's key moments

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

You will need