Tesco Colleague - Phone Shops - Craigavon Extra

Tesco; Craigavon; On-site; GBP 14,627 - 20,832; Part time

Benefits offered by this job

20 days holiday plus personal day

10% off and 15% on pay-day weekends

Access to free wellbeing services

Life cover and pension contributions

Uniform provided

Job summary

A leading supermarket chain in Craigavon is looking for a motivated colleague to deliver exceptional customer service and create a positive shopping experience. The successful candidate will be adaptable, reliable, and passionate about working in a sales environment. Responsibilities include ensuring facilities are operational and listening to customer feedback. The role offers a competitive rate of pay, flexible hours, and various employee benefits including discounts and wellbeing services.

Qualifications

• Passion for delivering great service, greeting customers with a smile.
• Drive and motivation to work in a sales and service environment.
• Ability to adapt to a fast-paced, ever-changing environment.
• Passion for the latest technology.
• Reliability: punctual, well presented, brand ambassador.

Responsibilities

• Deliver a great shopping experience for customers every day, following all routines.
• Ensure facilities are in good working order and available for customers.
• Listen for and act on customer feedback.
• Create a positive impression with great standards of dress.
• Support your manager in controlling costs and delivering budgets.

Skills

Customer Service

Sales Environment

Adaptability

Relationship Building

Reliability

Job description

Tesco Craigavon, Northern Ireland, United Kingdom

Pay & Hours

Our Phone Shop colleague rate of pay starts from £12.87 an hour. Additional payments may also apply depending on location.

We offer a minimum of 16 guaranteed hours each week. If you prefer fewer hours (minimum 12), we can accommodate.

Availability windows:

• Sunday: 12:45 – 18:00
• Friday: 13:00 – 19:00
• Saturday: 13:00 – 19:00

Responsibilities

• Deliver a great shopping experience for customers every day, following all opening and closing routines.
• Ensure all facilities are in good working order and available for customers.
• Listen for and act on customer feedback.
• Create a positive impression, role‑modeling great standards of dress and being ready to serve customers.
• Practice the service culture, demonstrating enthusiastic and helpful behaviour.
• Protect the legal brand by delivering compliance, understanding all safe and legal routines.
• Support your manager in controlling costs and delivering budgets.
• Help maintain stock record accuracy and prepare for stock control routines.

Qualifications

• Passion for delivering great service, greeting customers with a smile.
• Drive and motivation to work in a sales and service environment.
• Ability to adapt to a fast‑paced, ever‑changing environment.
• Passion for the latest technology.
• Capability to build relationships with colleagues, creating team spirit.
• Reliability: punctual, well presented, brand ambassador.

Benefits

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• 10% off and 15% on pay‑day weekends – save up to £2,000 a year.
• Access to free wellbeing services.
• Life cover of five times pay and an award‑winning pension with matching contributions up to 7.5%.
• Choose benefits: discounts, shares, cycle to work schemes, etc.
• Uniform provided; policies to support all life’s moments.
• Access to colleague networks for support and inclusion.

About Us

Our vision at Tesco is to become every customer’s favourite way to shop, whether at home or on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Diversity, equity and inclusion (DE&I) mean that we want everyone to feel represented and be themselves at work. We welcome flexible working and are committed to an inclusive and accessible recruitment process.

p>See more about us at trest.com.