Tesco Colleague Nights - Guildford Superstore

TESCO UK; Guildford; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Night shift premium £2.35/h

Flexible hours

Minimum 16 hours/week

Career progression opportunities

Job summary

Tesco in Guildford is seeking a Store Colleague to provide friendly customer service, stock support, and flexible in-store assistance. The role includes checkout, shelf replenishment, and assisting online order picking, with a focus on great service and sales.

Night shifts have a £2.35 premium per hour, and roles offer a minimum weekly hours commitment with flexible working options. 18+ required, welcomes diverse applicants.

Qualifications

• Over 18 to apply.
• Ability to deliver friendly, natural service.

Responsibilities

• Providing friendly, natural service and getting to know your customers.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
• To build rapport so customers leave having had a great experience.
• To use your initiative and make the right decisions for customers.
• To work well in a team and communicate openly, having fun, and celebrating success.

Skills

Customer service

Teamwork

Communication

Flexibility

Job description

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

Providing friendly, natural service and getting to know your customers.

Being confident with our products and services and offering help when needed.

Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.

Making customer focused decisions and completing key store routines.

Understanding how your role supports great service, strong sales, waste reduction and overall store performance.

A passion for delivering great service, greeting customers with a smile, and serving them with pride.

To build rapport so customers leave having had a great experience.

To use your initiative and make the right decisions for customers.

To work well in a team and communicate openly, having fun, and celebrating success.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.