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SRG is looking for an Account Specialist to join a leading pharmaceutical company to expand and grow the London Territory. As part of this role, you will be the main contact for key stakeholders and the primary executor of the infield brand strategy. Develop customer relationships while maximizing opportunities based on strong cross-functional account plans.
Duties and Responsibilities
Performance
- Deliver expected volume/sales growth and performance for the territory on a monthly, quarterly, and annual basis, aligned with goals and objectives.
- Act in accordance with the company's core behaviors.
Customer Focus
- Develop and implement customer engagement skills.
- Organize and manage stakeholder meetings, training, and medical education sessions.
- Identify, develop, and maintain relationships with disease state external experts, speakers, and advocates.
Team Player
- Develop SMART pre-call objectives aligned with territory strategy and brand team goals.
- Share best practices to enhance business success across the Brand Teams.
- Exhibit strong communication skills and adapt style based on individual insights.
- Gather insights and understand the market.
Raise the Bar
- Develop clinical and market knowledge, demonstrating expertise in disease, product, market, and competitive intelligence.
- Adhere to industry and company compliance requirements.
- Proactively develop competencies according to the competency framework.
- Understand the multi-stakeholder environment deeply.
Territory Management
- Analyze and report sales performance regularly to support data-driven decisions.
- Initiate, develop, and implement growth plans to advance in current roles and prepare for future opportunities.
- Create an integrated account management plan with cross-functional partners, aligned with brand strategy.
- Identify opportunities and use innovative practices to overcome barriers.
- Respond proactively to business opportunities and threats.
Experience and Qualifications
- Experience as a secondary care account manager.
- Relevant industry sales experience in ophthalmology is preferred but not essential.
- Knowledge of industry and local market conditions.
- ABPI Qualified.
- Practical understanding of customer and disease area requirements.
- Knowledge of policies, protocols, and the political environment of institutional accounts.
- Action planning and budget management skills.
- Ability to build strong relationships internally and externally.
- Quick learner who grasps the core aspects and adapts swiftly.
- Willing to take leadership and tackle tough challenges.
- Motivates and influences others, even without direct authority.
- Comfortable with ambiguity, uncertainty, and risk.
- Professional, accountable, energetic, and collaborative.