Territory Partner

Jobtailor; Southampton; On-site; GBP 25,000 - 40,000; Full time

Job summary

Jobtailor is seeking an operations coordinator to deliver exceptional client success within the healthcare staffing space. You will coordinate shift bookings, match healthcare professionals to client requirements, and manage last-minute changes with proactive, solution-oriented thinking.

In this role, you will leverage CRM systems and workforce platforms to monitor activity, identify trends, and ensure outstanding service.

Qualifications

• Experience in a client-facing, operations, coordination, or scheduling role.
• Excellent communication skills with the confidence to build strong relationships across multiple channels.
• Outstanding organization skills and the ability to juggle competing priorities.
• A proactive, solutions-focused mindset with the ability to stay calm under pressure.
• Confidence using CRM systems, workforce platforms, and digital tools.
• Strong attention to detail and excellent problem-solving skills.
• Resilience, adaptability, and a genuine passion for delivering great service.

Responsibilities

• Deliver outstanding client success and build trust-based relationships.
• Coordinate shift bookings and match healthcare professionals with client needs.
• Handle last-minute changes and find practical solutions.
• Monitor activity and identify trends using CRM data.
• Support healthcare professionals throughout their journey.
• Identify opportunities to improve the client experience.
• Understand each client's workforce needs and deliver staffing solutions.

Skills

Client-facing

Communication

Organization

Proactive Mindset

Problem-solving

Attention to Detail

Resilience

Adaptability

Tools

CRM Systems

Workforce Platforms

Digital Tools

Job description

• Delivering outstanding client success
• Building long-term relationships based on trust, reliability, and outstanding service
• Understanding each client's workforce needs and delivering staffing solutions
• Identifying opportunities to improve the client experience
• Coordinating shift bookings and matching healthcare professionals with client requirements
• Managing last-minute changes and finding solutions
• Helping healthcare professionals throughout their journey
• Using data and systems to monitor activity and identify trends

Requirements

• Experience in a client-facing, operations, coordination, or scheduling role (healthcare or recruitment experience is a bonus)
• Excellent communication skills with the confidence to build strong relationships across multiple channels
• Outstanding organization skills and the ability to juggle competing priorities
• A proactive, solutions-focused mindset with the ability to stay calm under pressure
• Confidence using CRM systems, workforce platforms, and digital tools
• Strong attention to detail and excellent problem-solving skills
• Resilience, adaptability, and a genuine passion for delivering great service.

Core Competencies

Demonstrates expertise in client relationship management and operational coordination within the healthcare sector, utilizing CRM systems and digital tools to enhance service delivery and client satisfaction.

Highest-signal resume keywords

• Client Relationship Management
• Operational Coordination
• CRM Systems Proficiency
• Problem-Solving Skills
• Attention to Detail

Soft Skills

• Excellent Communication Skills
• Outstanding Organization Skills
• Proactive Mindset
• Resilience
• Adaptability

Industry Keywords

• Client Success
• Healthcare Staffing
• Scheduling
• Coordination
• Client Experience

Tools & Technologies

• CRM Systems
• Workforce Platforms
• Digital Tools