Term-Time College Receptionist & Front Desk Lead

Phoenix Learning & Care Group; West of England; Hybrid; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Term-time holidays

Pension scheme

Learning & development

Blue Light Card discounts

Wellbeing support

Cycle to work

DBS cost covered

Medicash

Life assurance 2x salary

High street discounts

Job summary

Phoenix Learning & Care Group is seeking a College Receptionist for Oakwood Specialist College in Yate. The role handles front-of-house duties, diary management, and admin support, contributing to smooth college operations.

The successful candidate will provide a welcoming first impression, manage parental inquiries, and assist with meetings and audits. This is a permanent, term-time position with competitive benefits.

Qualifications

• Great communication, verbal and written.
• Friendly, professional customer service standard.
• Attention to detail in a busy environment.
• Working knowledge of Word, Excel and Teams.

Responsibilities

• Customer Service – first voice for parents and visitors; logging absences and inquiries.
• General admin support – diary management, meeting rooms, invoices, stationery, petty cash.
• Audit Preparation – support during audits and ensure documentation ready.
• Improving processes – help optimise office procedures.

Skills

Customer service

Communication

Attention to detail

MS Office

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

Phoenix Learning & Care Group is seeking a College Receptionist for Oakwood Specialist College in Yate. The role handles front-of-house duties, diary management, and admin support, contributing to smooth college operations.

The successful candidate will provide a welcoming first impression, manage parental inquiries, and assist with meetings and audits. This is a permanent, term-time position with competitive benefits.