Tenant Support Volunteer

Cambridge City Council; Cambridge; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a motivated Tenant Support Volunteer to assist in addressing tenant issues related to property disrepair and damp. This role requires strong communication skills and a commitment to customer service. As a volunteer, you'll work closely with both internal and external stakeholders, making a real impact in the community. If you're organized, proactive, and eager to learn, this opportunity could be a perfect fit for you. Join a team dedicated to improving service delivery and supporting tenants in need.

Qualifications

• Strong understanding of customer service principles.
• Ability to communicate with diverse stakeholders.

Responsibilities

• Support team in resolving tenant issues related to property disrepair.
• Handle enquiries as they arise and work on own initiative.

Skills

Customer Service

Communication

ICT Skills

Organizational Skills

Education

High School Diploma

Job description

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TENANT SUPPORT VOLUNTEER

We’re looking for an organised and motivated individual to support our team in resolving tenant issues related to property disrepair and damp and mould issues.

Job Description

TENANT SUPPORT VOLUNTEER

We’re looking for an organised and motivated individual to support our team in resolving tenant issues related to property disrepair and damp and mould issues.

You’ll be someone who can communicate with different people and work well with internal and external stakeholders. With good ICT skills you’ll be able to work on your own initiative dealing with enquiries as they arise.

If you have a strong understanding of customer service principles with a commitment to improving service delivery, and a willingness to learn, this voluntary position could be just what you are looking for.

If you would like to find out more or have any questions, please email [e-mail]

For full details of the Volunteer role, including the Job Description please do read the attached Role Profile

To express your interest in this Volunteer role, please send your CV, with a cover letter to Laura Herrera-Martin. [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

Job function

• Job function

  Other

• Industries

  Government Administration

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