Tenancy Support Worker - Full Time

P3 Charity (People Potential Possibilities); Leeds; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Enhanced annual leave

Mental health support

EDI focus

Paycare Health Plan

Employee Assistance Program

Bike2Work Scheme

Discounts and perks

Personal development opportunities

Job summary

P3 Charity is seeking a Tenancy Support Worker to provide housing-related support to people with mental health needs across our accommodation and community services. This role focuses on helping individuals build confidence, develop practical life skills and maintain successful tenancies, enabling independent living.

The position is office-based with travel, 37.5 hours per week, Monday to Friday, 9am–5pm. You will work as part of a supportive team and collaborate with partner agencies to achieve

Qualifications

• Positive, can-do attitude and willingness to go the extra mile.
• Compassionate, resilient, and committed to helping others.
• Able to work independently and as part of a team.
• Excellent communication and organisational skills.
• Confident with IT systems and keeping records.
• Holds a full UK driving licence with access to a vehicle.

Responsibilities

• Act as a keyworker, building positive relationships with service users.
• Encourage healthy lifestyles, wellbeing and personal development.
• Help individuals develop skills for independent living.
• Collaborate with partner agencies to achieve outcomes.
• Use a person-centred approach to problem solving.
• Maintain accurate records using internal IT systems.
• Work as part of a supportive team to deliver high-quality service.

Skills

Positive attitude

Compassionate

Team player

Excellent communication

IT skills

Driver's license

Tools

IT systems

Job description

Hours: 37.5 hours per week

Shift Pattern: Monday to Friday, 9:00am to 5:00pm

Work Base: Office based with travel

We have an exciting opportunity to join our dedicated and supportive team as a Tenancy Support Worker.

As a Tenancy Support Worker, you will provide housing-related support to people with mental health needs across our accommodation and community-based services. You will help individuals build confidence, develop practical life skills, and maintain successful tenancies, enabling them to live as independently as possible.

In This Rewarding Role, You Will

• Act as a keyworker, building positive and professional relationships with the people you support.
• Encourage healthy lifestyles, wellbeing, and personal development.
• Support individuals to develop the skills and confidence needed for independent living.
• Work collaboratively with partner agencies and professionals to achieve positive outcomes.
• Take a creative and person-centred approach to problem solving.
• Maintain accurate and up-to-date records using our internal IT systems.
• Work as part of a supportive team to deliver a high-quality service and achieve positive outcomes for the people we support.

We're Looking For Someone Who

• Has a positive, can-do attitude and is willing to go the extra mile.
• Is compassionate, resilient, and committed to supporting people to achieve their goals.
• Can work effectively both independently and as part of a wider team.
• Has excellent communication and organisational skills.
• Is confident using IT systems and maintaining accurate records.
• Is flexible and able to adapt to the changing needs of the service.
• Holds a full UK driving licence and has access to a vehicle.

Why Join Us?

As a Tenancy Support Worker, you'll have the opportunity to make a genuine difference in people's lives, supporting individuals to achieve their goals, increase their independence, and improve their wellbeing. You'll be part of a friendly and supportive team within an organisation that is passionate about helping people unlock their potential.

No two days are the same in this varied and rewarding role, making it ideal for someone who enjoys building relationships, solving problems, and supporting people to achieve lasting positive change.

The successful candidate must hold a full UK driving licence. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.

P3 reserve the right to close this advert earlier than the stated closing date.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

P3 have committed to achieving ‘Net Zero’ Carbon emissions by 2050. Our Carbon Reduction Plan is available via the P3 website.

In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.

Our Charity

Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK.

We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people.

We’re a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won’t and we go the extra mile. We believe in collaboration – both within our teams and with the local community – to achieve the best outcomes. Our values-driven approach means we recruit for values and train for skills.

What We Offer

• Enhanced Annual Leave Entitlement – 27 days annual leave per year, plus bank holidays.
• Commitment to Mental Health and Wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.
• EDI Focus - an opportunity to join other colleagues to raise awareness and steer initiatives, contributing to our inclusive culture.
• Paycare Health Cash Plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.
• Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.
• Bike2WorkScheme - the Bike2Work Scheme is part of the Government’s Green Transport Plan, designed to encourage healthier, more sustainable travel.
• Discounts – access to Paycare Perks and Tickets for Good.
• Reward and Recognition – such as team away days, P3's Annual conference and Colleague Awards Ceremony.
• Personal Development Opportunities – including mentoring, training, secondments, job shadowing, and more.
• Colleague Volunteering Programme –one day paid leave per year to volunteer in the community
• Enhanced Sickness Pay – based on your length of service.
• Earning Potential – optional overtime and refer a friend bonus scheme.
• Additional Equipment Provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.