Tenancy Manager

Foxtons Estate Agents; Worcester; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive training programme

Great career opportunities

Diversity and inclusion networks

Paid volunteer day

Well-being package

Enhanced parental policies

Job summary

Foxtons Estate Agents is seeking a Tenancy Manager based in Worcester to provide professional advice and assistance to tenants and landlords. The role involves managing over 100 properties, ensuring tenancies run smoothly, and delivering exceptional service. Candidates should have prior property management experience and demonstrate strong organizational skills. The company offers benefits such as comprehensive training and a well-being package, with the possibility of remote work one day a week after the initial induction.

Qualifications

• Prior experience in Property Management or exposure to the industry.
• Strong organisational skills and excellent attention to detail.
• Ability to solve problems and deliver exceptional customer service.

Responsibilities

• Provide professional advice and assistance to tenants and landlords.
• Ensure smooth tenancy life cycle from start to finish.
• Manage a portfolio of more than 100 properties.

Skills

Organisational skills

Attention to detail

Problem-solving

Customer service

Knowledge of property industry

Job description

About The Role

The Foxtons Tenancy Manager team offers professional advice and assistance to thousands of tenants and landlords who requested our premium service, ensuring each tenancy runs smoothly from start to finish.

Each of our dedicated Tenancy Managers provides a single point of contact for both landlords and tenants and offers advice on all aspects of the tenancy life cycle, including financial, rental and legal matters, and arranging necessary maintenance projects.

Up to one day per week may be worked from home after the initial induction period.

Benefits

• Comprehensive, ongoing training programme
• Great career opportunities
• Diversity and inclusion networks
• One paid work day a year to volunteer for a charity of your choice
• Well‑being package including enhanced sick pay
• Enhanced parental policies, including generous shared parental leave

Location

This role is based in our Worcester office (WR4) towards the outskirts of the city, with excellent transport links from many locations. Free onsite parking is provided.

About You

We are looking for someone with prior Property Management experience or exposure to the industry, along with strong organisational skills, excellent attention to detail, an ability to problem‑solve, and a passion for delivering exceptional customer service. You should possess good knowledge of the property industry and manage a portfolio of more than 100 properties.