Tenancy Management & Resettlement Officer

Carrington West; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Tenancy Management and Resettlement Officer to enhance housing services. In this impactful role, you will collaborate with landlords and tenants to secure stable housing, ensuring compliance with health and safety standards. You will provide expert advice on tenancy sustainment while playing a crucial role in preventing homelessness. If you are passionate about making a difference in your community and possess strong communication and negotiation skills, this opportunity could be the perfect fit for you.

Qualifications

• Experience in the private rented housing sector.
• Strong knowledge of tenancy management and housing legislation.

Responsibilities

• Engage with landlords to increase quality private rented accommodation.
• Act as mediator between landlords and tenants to resolve disputes.

Skills

Tenancy Management

Communication Skills

Negotiation Skills

Problem Solving

Knowledge of Housing Policies

Education

Experience in Housing Sector

Familiarity with Government Welfare Reforms

Job description

Are you passionate about supporting individuals to secure stable, high-quality housing? Do you have experience in the private rented housing sector and are motivated to make a positive impact on your community? My client is seeking a proactive and dedicated Tenancy Management and Resettlement Officer to join their Housing Needs Service.

In this role, you will work closely with private sector landlords and tenants, ensuring that households in need are placed in suitable, safe, and affordable private rented accommodation. You will be the key point of contact, providing expert advice on tenancy sustainment and resettlement, while playing a crucial role in preventing homelessness and reducing the council's reliance on temporary housing.

The Role
·Increase the supply of quality private rented accommodation by engaging with landlords and ensuring properties meet health and safety standards.
·Carry out property inspections and assess the suitability of homes for clients.
·Provide comprehensive tenancy sign-up services, ensuring tenants are aware of their rights and responsibilities.
·Act as a mediator between landlords and tenants to resolve disputes and ensure tenancy sustainability.
·Maintain up-to-date knowledge of housing policies, welfare reforms, and legal frameworks related to private renting.
·Collaborate with internal teams and external stakeholders to deliver a high-quality, customer-focused housing service.

The Ideal Candidate
·Strong knowledge of the private rented sector, including relevant legislation and tenancy management.
·Excellent communication and negotiation skills, with the ability to build effective relationships with landlords and tenants.
·A proactive problem-solver with experience working in housing, homelessness prevention, or a related field.
·Familiarity with government welfare reforms and their impact on housing services.
·Ability to work independently, manage a caseload, and meet performance targets in a fast-paced environment.
·Commitment to providing excellent customer service and contributing to the council's housing objectives.



What you need to do now:
If you are interested in this role and fit the criteria above, please send us your application today. If you have any questions about the vacancy please clickAPPLY NOW

FOOTNOTE:
If you feel that you are right for this job technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for jobs very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation.
Even if you are happy in your current job for now, we always welcome calls from Housing Professionals keen to make their introductions for future months or years. Our specialist team has a combined 100+ years' experience in this market. Please call Zubair at Carrington West on 02393 876065 for more information.
By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance to our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please contact us.