Tenancy Administrator

Fisher German; Smisby; Hybrid; GBP 21,000 - 28,000; Full time

Job summary

Fisher German is seeking a Tenancy Administrator to support our rural and residential property management and client accounts teams. You will handle tenancy data, rent demands, deposits, and reporting in a collaborative, fast-paced environment.

This full-time role offers a 37.5-hour week with hybrid working after probation, and opportunities to develop expertise in property management software such as Re-Leased and Xero, while delivering excellent service to our clients.

Qualifications

• First-class work prioritisation.
• Great organisational skills.
• Strong attention to detail.
• Excellent IT skills, particularly Excel.
• Good numeracy skills.
• Desire to learn and share knowledge quickly.
• Excellent people and communication skills.
• Ability to work well in a team and independently.

Responsibilities

• Assist the property management and client accounts teams to manage private and corporate client portfolios.
• Maintain property and tenancy data on Re-Leased and Xero.
• Liaise with client accountants, property managers and tenants to set up and amend properties and tenancies, raise rental demands and sales invoices.
• Prepare monthly rent demands and reports.
• Assist in managing residential deposits and the Tenancy Deposit Scheme.
• Produce various reports including rent collection, debtor management, tenancy schedules and other property management reports.
• Produce global benchmarking reporting for property management.

Skills

Prioritisation

Organisation

Attention to detail

Excel skills

Numeracy

Learning & knowledge sharing

People skills

Team & independence

Job description

The Team & Focus of the Role

We're looking for a new Tenancy Administrator who is (or will become) an expert in what they do and enjoys working within a collaborative and dedicated team.

The core purpose of this role is to support our extremely busy rural & residential property management and client accounts team with their workload, so if you love interacting with people, have a passion for property and thrive on managing lots of spinning plates then we'd love to hear from you.

This position is offered as a full time contract based on a 37.5 hour week (Monday - Friday, 9am - 5.30pm). We also operate a hybrid working policy, after the probationary period.

Duties will include:

• Working within a busy team assisting the property management and client accounts teams to manage private and corporate client portfolios.
• Maintaining the property and tenancy data on our property management and accounting software packages (Re-Leased and Xero)
• Liaising with a variety of stakeholders (including client accountants/property managers/tenants) to set up new & carry out amendments to properties, tenancies/raising rental demands and sales invoices.
• Preparation of monthly rent demands & reports.
• Assisting in the management of residential deposits registration and the Tenancy Deposit Scheme.
• Producing various reports including rental collection, debtor management, tenancy schedules and other property management reports for property manager's and clients.
• Producing global benchmarking reporting for property management.

The successful candidate will have...

• First-class work prioritisation
• Great organisational skills
• Strong attention to detail
• Excellent IT skills particularly in excel
• Good numeracy skills
• The desire to learn and pick up systems quickly and knowledge share
• Excellent people and communication skills
• The ability to work effectively within a team and independently

Why Fisher German?

We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more.

What's not to love? We work hard but we also have lots of fun!

We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 12-property market sectors; agriculture, commercial, education, green energy & sustainability, healthcare, minerals & waste, public sector, residential, rural, telecoms, third sector and utilities and infrastructure.

Bring Yourself to Work

It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer