Temporary Staffing Manager

Whittington NHS Trust; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

The Whittington NHS Trust is seeking a Temporary Staffing Manager to ensure the effective management of temporary staffing operations. This role involves overseeing staffing needs, improving efficiencies, and ensuring service delivery aligns with health care standards. Strong management skills and extensive experience in temporary staffing are essential for success in this role.

Qualifications

• Experience managing temporary staffing services in healthcare settings is essential.
• Capability to oversee and enhance outsourced service delivery.
• Knowledge of temporary staffing market frameworks and workforce planning.

Responsibilities

• Oversee operational management of temporary staffing services.
• Act as escalation point for staffing issues and ensure compliance.
• Monitor KPIs and drive performance improvements for staffing solutions.

Skills

Operational Management

Stakeholder Engagement

Cost Saving Initiatives

Performance Monitoring

Education

Extensive experience in Temporary Staffing

Experience in project management

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Covid-19 Vaccination

Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.

Please note in order to progress your application, your data will be processed by our 3rd party recruitment providers - North London Partners Shared Service, who conduct recruitment activities on behalf of Whittington Health NHS Trust.

For our current apprenticeship vacancies, please go to https://www.gov.uk/apply-apprenticeship and use Keyword 'Whittington'

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at saving you time and improving efficiencies within the NHS when your employment transfers.

Job overview

Ensure that the Trust operates a consistent, cost effective and efficient temporary staffing service, which is fully compliant with national and local policy requirements, professional standards and supports the delivery of high quality and safe care for patients on a Trust wide basis.

Operational management for ensuring appropriate staffing establishment is in place, monitoring performance of bank fill, reducing bank & agency activity, spend and highlighting any areas of risk subsequently forming action plans to deliver recommendations around efficiencies.

The post-holder is responsible for operationally working with the outsourced bank provider, overseeing the bank service and ensuring that this meets the ongoing needs of the organisation.

Main duties of the job
• Escalation point for Temporary Staffing for the day to day delivery (clinical/non clinical) including recommendations around efficiencies, holistic view of each staff group to ensure maximum efficiencies are being made and acted upon
• Deputise in the absence of the Head of Temporary Staffing Workforce in matters relating to temporary staffing projects, recruitment or matters of investigations for Bank & Agency workforce
• Day to day operational management of the outsourced service provider, (Bank Partners) to ensure they are providing optimum service delivery and liaise with the Bank Partners Contract Manager on any issues through to resolution while reporting to the Head of Temporary Staffing Workforce
• Development and maintenance of relationships with Operational Managers, particularly Divisional Managers, Senior Clinical Leads and other Senior staff as appropriate to ensure temporary staffing needs and requirements are acted upon efficiently.
• Lead on Triangulation working groups, this can include attendance and input into the relevant Nursing, Medical & Dental and Allied Health Practitioner steering groups in the absence of the Head of Temporary Staffing Workforce as appropriate
• Lead on Temporary Staffing projects as an ongoing responsibility
• Working for our organisation

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Detailed job description and main responsibilities

First point of escalation for any concerns/complaints raised about temporary staffing workers and or the outsourced service provider

Escalation point for Temporary Staffing for the day to day delivery (clinical/non clinical) including recommendations around efficiencies, holistic view of each staff group to ensure maximum efficiencies are being made and acted upon

Deputise in the absence of the Head of Temporary Staffing Workforce in matters relating to temporary staffing projects, recruitment or matters of investigations for Bank & Agency workforce

Participate in formal committee meetings and to report and make recommendations relating to temporary staffing matters in the absence of Head of Temporary Staffing Workforce

Deputise at Executive level meetings in the absence of the Head of Temporary Staffing Workforce

Advice and sharing expertise on matters relating to Temporary Staffing and relevant legislation when required

Day to day operational management of the outsourced service provider, (Bank Partners) to ensure they are providing optimum service delivery and liaise with the Bank Partners Contract Manager on any issues through to resolution while reporting to the Head of Temporary Staffing Workforce

Monitoring operational KPIs for Bank Partners, such as current and upcoming fill rates, adherence to capped Bank and Agency rates, and compliance with Direct Engagement, and assist in formulating plans to correct performance

Monitor performance elements of outsourced temporary staffing function with Bank Partners. Ensuring timely delivery and analysis of management and performance data relating to outsourced Temporary Staffing function, to drive improvements.

Daily monitoring of Power B.I. systems and producing reports with analytical data and when required presentations

Operational recommendations of strategies for service improvements and supporting the Head of Temporary Staffing Workforce in identifying cost reduction opportunities

Attend external temporary staffing forums as and when required by Head of Temporary Staffing Workforce depending on service need with delegated responsibility to make decisions in the best interest of the Trust

Proactive networking with other Temporary Staffing Managers across the NCL network to share knowledge and discuss best practice and implement viable solutions within the internal function for all staff-groups

Development and maintenance of relationships with Operational Managers, particularly Divisional Managers, Senior Clinical Leads and other Senior staff as appropriate to ensure temporary staffing needs and requirements are acted upon efficiently.

Lead on Triangulation working groups, this can include attendance and input into the relevant Nursing, Medical & Dental and Allied Health Practitioner steering groups in the absence of the Head of Temporary Staffing Workforce as appropriate

Responsible for leading individual projects as outlined by the Head of Temporary Staffing Workforce

Lead on Temporary Staffing projects as an ongoing responsibility

Where KPIs are not being met, escalate to Head of Temporary Staffing Workforce and make recommendations on strategies for correction.

Person specification

Education / Qualifications

Essential criteria

• Extensive experience in Temporary Staffing

Desirable criteria

• Experience in project management

Skills & Abilities

Essential criteria

• Ability to identify cost saving opportunities as part of service improvement initiatives

Desirable criteria

• Ability to respond to urgent situations in a calm, empathetic and logical manager and manage stressful situations

Knowledge & Experience

Essential criteria

• A sound knowledge of the temporary staffing market and regional and national framework agreements

Desirable criteria

• Good understanding of workforce planning & demand management

SAFEGUARDING CHILDREN AND ADULTS

To comply with the Trust's Safeguarding Children and Adults policies, procedures and protocols. All individual members of staff (paid or unpaid) have a duty to safeguard and promote the welfare of children, young people and vulnerable adults This will require you to:

• Ensure you are familiar with and comply with the London Child Protection Procedures and protocols for promoting and safeguarding the welfare of children and young people.

• Ensure you are familiar and comply with the London Multi Agency Safeguarding Vulnerable Adults Pan London Procedures.

• Ensure you are familiar and comply with local protocols and systems for information sharing.
• Know the appropriate contact numbers and required reporting lines.
• Participate in required training and supervision.
• Comply with required professional boundaries and codes of conduct

Whittington Health is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.

Your application form -

1. Provide only business email address for your referees - we are unable to request references from yahoo, Hotmail, Gmail accounts.
2. Make sure you to include all evidence of where you meet the essential requirement on the jobs description as this forms the base of our shortlisting criteria.

Our processes -

1. Closing dates are given as a guide; we are within our right to close adverts early so please ensure you submit your application as soon as possible to avoid delay.
2. If you do not hear from us up to 3 weeks after the closing date of the job unfortunately this means you have not been successfully shortlisted for interview. If your require feedback on your application please contact the appointing manager detailed in the body of the advert.
3. Please check your emails regularly as all correspondence from us will be via trac.systems - occasionally these emails will go into your Junk folder.
4. Employment at Whittington Health is offered subject to successful completion of a 6 month probationary period for all staff with the exception of GMC Registered Doctors.

Other important information -

• Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.
• Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.
• In submitting an application form, you authorise Whittington Health NHS Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.

If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk

Please note that during the recruitment process your Identity Documentation (i.e. passport, driving licence, visa, etc.) will be scanned using a device which recognises UV, Infrared and Machine Readable Zone security features of the documents provided

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

We would welcome applications from individuals who are from underrepresented groups in the organisation

Employer certification / accreditation badges

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
Documents to download

• Temporary Staffing Manager JD (PDF, 312.4KB)
• Whittington Probationary Policy (PDF, 298.0KB)
• Whittington Employment Promise (PDF, 22.4KB)