Temporary Receptionist - Front Desk Role in Stoke-on-Trent

Confidential; Hempstalls; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Annual leave entitlement

Discount vouchers and points to spend

24/7 helpline support

Eye care vouchers

Competitive pension scheme

Job summary

Confidential is seeking a Temporary Receptionist in Stoke-on-Trent, ST3 area. The role offers a full-time schedule, Monday to Friday, 9:00am to 5:00pm, with pay starting at £13.20 per hour.

You will be the friendly first point of contact, handling calls and correspondence while providing admin support and maintaining an organised front desk. The ideal candidate has strong customer service skills, prior reception experience, and excellent communication abilities.

Qualifications

• Outstanding customer service skills and a friendly demeanour.
• Previous receptionist or similar experience is essential.
• Excellent communication skills, both verbal and written.
• Strong attention to detail and the ability to multitask.
• Proficiency in using office software and telephone systems.
• A proactive attitude and a willingness to learn.

Responsibilities

• Answer and direct phone calls efficiently and courteously.
• Handle queries via telephone and email.
• Manage incoming correspondence and ensure timely responses.
• Maintain a tidy and organised area.
• Provide administrative support to various departments as needed.
• Scanning an filing of paperwork.

Skills

Customer service

Reception experience

Communication skills

Attention to detail

Office software

Proactive attitude

Tools

Telephone systems

Job description

Confidential is seeking a Temporary Receptionist in Stoke-on-Trent, ST3 area. The role offers a full-time schedule, Monday to Friday, 9:00am to 5:00pm, with pay starting at £13.20 per hour.

You will be the friendly first point of contact, handling calls and correspondence while providing admin support and maintaining an organised front desk. The ideal candidate has strong customer service skills, prior reception experience, and excellent communication abilities.