Temporary Front Desk & Admin Coordinator

Acorn Training Ltd.; Newcastle upon Tyne; Hybrid; GBP 15,000 - 21,000; Part time

Job summary

Acorn Training Ltd. in Newcastle Under Lyme is seeking an Administrator/Receptionist to cover a temporary contract. You will be the first point of contact for visitors and deliver high-quality customer service both verbally and administratively.

Responsibilities include managing the reception, handling correspondence, organising meetings, processing petty cash, and ensuring GDPR compliant paperwork. Training for Fire Warden and First Aid will be provided.

Qualifications

• GCSE English and Maths (A-C/9-4) required.
• NVQ Level 2 in customer service is desirable.
• NVQ Level 2 in Administration desirable.
• IT qualification desirable.
• Experience in a public facing role is essential.
• Experience with Word, Excel and Outlook is essential.
• Experience in petty cash or financial management is desirable.
• Knowledge of education Restart sector is desirable.
• Excellent customer service and organisation skills are essential.

Responsibilities

• Welcome visitors and manage the front desk and sign-in sheets.
• Handle reception correspondence: calls, emails, letters and packages.
• Process travel and participant spends with auditable records.
• Organise meetings and manage centre rooms.
• Oversee catering for events and record related spends.
• Data entry and updating records/databases.
• Coordinate course referrals and enrolments / attendance.
• Petty cash management and reconciliation.
• Fire Warden and First Aid training will be provided.
• Support team to achieve objectives in a busy office.

Skills

Customer service

Organisation

Microsoft Office

IT qualification

Education

GCSE English & Maths

NVQ 2 in customer service

NVQ 2 in Administration

IT qualification

Tools

Microsoft Office

Job description

Acorn Training Ltd. in Newcastle Under Lyme is seeking an Administrator/Receptionist to cover a temporary contract. You will be the first point of contact for visitors and deliver high-quality customer service both verbally and administratively.

Responsibilities include managing the reception, handling correspondence, organising meetings, processing petty cash, and ensuring GDPR compliant paperwork. Training for Fire Warden and First Aid will be provided.