temporary Customer Service & Admin Assistant

Aqumen Recruitment; Leeds; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading recruitment agency is seeking a Customer Service & Admin Assistant for a temporary role in Leeds. The successful candidate will be part of a friendly team, tasked with responding to customer inquiries, processing orders, and supporting general administrative duties. This role is ideal for someone with a customer service background looking to gain experience in a dynamic environment.

Benefits

Friendly working environment

Full training provided

Immediate start available

Qualifications

• Previous experience in customer service or admin role preferred.
• Basic knowledge of Excel and confidence using computers.
• Strong communication skills and proactive attitude.

Responsibilities

• Responding to inquiries via email, phone, and online chat.
• Processing orders received by telephone or email.
• Liaising with warehouses regarding customer orders.

Skills

Communication

Attention to detail

Organization

Tools

Excel

Shopify

Job description

Customer Service & Admin Assistant – £12.75/hr – Leeds LS25 – Temporary

We are recruiting on behalf of our client for a Customer Service & Admin Assistant to join their small, friendly team during a busy peak period.This is a great opportunity for someone with a background in customer service or administration who enjoys a varied role and thrives in a fast-paced environment.

Location: Leeds LS25
Pay Rate: £12.75 per hour
Hours: Ideally 08:30–16:00, Monday to Friday (flexible lunch break – 30 minutes or 1 hour)
Contract Type: Temporary (peak period cover)

Key Responsibilities:

• Responding to product and delivery enquiries via email, phone, and online chat
• Processing orders received by telephone or email
• Responding to voicemail messages in a timely manner
• Liaising with warehouses and delivery companies regarding customer orders
• Updating orders with dispatch information
• General admin tasks such as running reports and collating information for invoicing

Candidate Requirements:

• Previous experience in a customer service or admin role preferred
• Basic knowledge of Excel and confidence using computers
• Familiarity with Shopify or similar platforms is a bonus (training provided)
• Strong communication skills and a proactive, can-do attitude
• Excellent attention to detail and organisational skills

What’s on Offer:

• Friendly, supportive working environment
• Full training provided on internal systems
• Immediate start available
• Flexible working arrangements during the day
• A great opportunity to gain experience during a busy seasonal period

If you're a reliable, enthusiastic individual looking for a temporary role where you can make a real difference, we’d love to hear from you.

Apply now to be considered for this exciting opportunity!