Temporary Christmas Sales Associate - Hampstead

Borough Kitchen; Greater London; Presencial; GBP 18.000 - 23.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Industry-leading discount programme

Cook School classes

Company events

Employee assistance programme

Employee discounts across brands

Longevity holiday benefit

Additional annual leave option

EAP with 24/7 confidential support

BUPA Private Medical Insurance (salary

London Living Wage employer

Descripción de la vacante

Borough Kitchen Limited is hiring Temporary Christmas Sales Associates for our Hampstead shop during the festive season. Roles available are part-time or full-time, with shifts including weekends and bank holidays.

The position is paid at £14.80 per hour and requires strong customer service and a friendly, proactive attitude. We value enthusiasm for food and entertaining, a positive mindset, and the ability to work well in a team during our busiest period.

Formación

• Customer-facing and helpful attitude.
• Clear and friendly communication with customers.
• Able to work in a busy retail environment and as part of a team.

Responsabilidades

• Deliver excellent customer service and knowledgeable assistance.
• Greet customers, understand needs, and recommend products.
• Encourage repeat visits and build relationships with shoppers.
• Replenish stock and keep the shop floor tidy and ready for trading.
• Support merchandising, displays and store standards.
• Process purchases, arrange deliveries and assist with after-sales queries.
• Suggest complementary products and special orders.
• Collaborate with colleagues to ensure smooth daily operations during peak periods.

Conocimientos

Customer service

Communication

Teamwork

Flexibility

Retail experience

Descripción del empleo

Location: Hampstead, London NW3 1RG

Contract: Fixed-term, November–December 2026

Hours: Part-time or full-time, including weekends and bank holidays

Hourly rate: £14.80

Store opening hours: 10am–6pm, Monday to Sunday

Christmas availability: Candidates must be available to work during our busiest Christmas trading period, particularly the weekends leading up to Christmas, Christmas Eve and Boxing Day (26 December). Flexibility to work additional shifts during peak trading periods is highly desirable.

Please note that weekend and bank holiday availability is essential for this role.

About the Role

Borough Kitchen is looking for enthusiastic and friendly Temporary Christmas Sales Associates to join our Hampstead team during the busy festive season.

We're looking for people who share our passion for food, cooking and entertaining, enjoy engaging with customers and take pride in delivering an exceptional shopping experience.

Christmas is one of our busiest and most exciting times of the year, so we're looking for team members who are flexible, reliable and happy to work as part of a close-knit team.

Key Responsibilities

• Delivering an excellent customer experience through friendly, attentive and knowledgeable service.
• Welcoming customers, understanding their needs and confidently recommending suitable products.
• Building positive relationships with customers and encouraging repeat visits.
• Replenishing stock and keeping the shop floor well-presented, organised and ready for trading.
• Supporting the team with merchandising, displays and maintaining store standards.
• Processing purchases, arranging deliveries and assisting with after-sales enquiries.
• Identifying opportunities to recommend complementary products, special orders and items from our online shop.
• Working collaboratively with colleagues to ensure smooth day-to-day store operations, particularly during busy trading periods.

About You

• A genuine passion for food, cooking and entertaining.
• A friendly, outgoing and approachable personality.
• Excellent communication and interpersonal skills.
• A positive attitude and willingness to learn.
• A reliable, flexible and proactive approach to work.
• Comfortable working in a busy retail environment and as part of a team.
• Previous retail or customer-facing experience is an advantage, but not essential.

Full product and sales training will be provided to help you feel confident in your role.

Join us for the festive season and become part of the Borough Kitchen team!

• Industry-leading discount programme on products for our employees
• Complimentary Cook School classes
• Company events
• Access to an employee assistance programme which includes free counselling sessions, free financial and legal advice, discounts and cash-back offers for over 1200+ brands, and many other offerings around health and wellbeing
• Industry-leading discounts across our portfolio of trusted, high-quality brands
• Complimentary Cook School classes
• Longevity holiday benefit for our longstanding team members
• Option to purchase additional annual leave
• Free access to our comprehensive Employee Assistance Programme (EAP) providing 24/7 confidential advice to support your wellbeing and provide expert guidance and resources whenever you or your family need it
• Optional BUPA Private Medical Insurance, employee-funded through salary sacrifice

We are a proud London Living Wage employer. This accreditation reflects our commitment to supporting our team not just as employees, but as valued experts in cooking and dining.

Borough Kitchen is an equal opportunities employer. We are committed to treating all our employees fair, regardless of gender, race, sexual orientation, marital status, religion, nationality, ethnicity, age, or physical abilities. We value and respect every team member, whether you're part-time or on a fixed‑term contract.