Temporary Christmas Sales Associate - Hampstead

Borough Kitchen Limited; Greater London; Hybrid; GBP 17,000 - 24,000; Part time

Benefits offered by this job

Industry-leading discount programme

Cook School classes

Employee assistance programme

Private Medical Insurance (salary sacr

Longevity holiday benefit

Free access to EAP

Job summary

Borough Kitchen Limited in Hampstead, London is seeking Temporary Christmas Sales Associates for the busy festive period. We are looking for people who share our passion for food, enjoy engaging with customers and take pride in delivering an exceptional shopping experience.

Flexibility to work weekends and peak times is essential. Full product and sales training will be provided, with industry perks including staff discounts and access to our employee assistance programme.

Qualifications

• A genuine passion for food, cooking and entertaining.
• Excellent communication and interpersonal skills.
• Friendly, outgoing and approachable personality.
• Positive attitude and willingness to learn.
• Reliable, flexible and proactive approach to work.
• Comfortable in a busy retail environment.
• Previous retail or customer-facing experience is advantageous but not essential.

Responsibilities

• Delivering an excellent customer experience through friendly, attentive and knowledgeable service.
• Welcoming customers, understanding their needs and confidently recommending suitable products.
• Building positive relationships with customers and encouraging repeat visits.
• Replenishing stock and keeping the shop floor well-presented, organized and ready for trading.
• Supporting the team with merchandising, displays and maintaining store standards.
• Processing purchases, arranging deliveries and assisting with after-sales enquiries.
• Identifying opportunities to recommend complementary products and items from our online shop.
• Working collaboratively with colleagues to ensure smooth day-to-day store operations during busy periods.

Skills

Customer service

Communication

Team player

Flexibility

Reliability

Job description

Location: Hampstead, London NW3 1RG

Contract: Fixed-term, November–December 2026

Hours: Part-time or full-time, including weekends and bank holidays

Hourly rate: £14.80

Store opening hours: 10am–6pm, Monday to Sunday

Christmas availability: Candidates must be available to work during our busiest Christmas trading period, particularly the weekends leading up to Christmas, Christmas Eve and Boxing Day (26 December). Flexibility to work additional shifts during peak trading periods is highly desirable.

Please note that weekend and bank holiday availability is essential for this role.

About the Role

Borough Kitchen is looking for enthusiastic and friendly Temporary Christmas Sales Associates to join our Hampstead team during the busy festive season.

We're looking for people who share our passion for food, cooking and entertaining, enjoy engaging with customers and take pride in delivering an exceptional shopping experience.

Christmas is one of our busiest and most exciting times of the year, so we're looking for team members who are flexible, reliable and happy to work as part of a close-knit team.

Key Responsibilities

• Delivering an excellent customer experience through friendly, attentive and knowledgeable service.
• Welcoming customers, understanding their needs and confidently recommending suitable products.
• Building positive relationships with customers and encouraging repeat visits.
• Replenishing stock and keeping the shop floor well-presented, organised and ready for trading.
• Supporting the team with merchandising, displays and maintaining store standards.
• Processing purchases, arranging deliveries and assisting with after-sales enquiries.
• Identifying opportunities to recommend complementary products, special orders and items from our online shop.
• Working collaboratively with colleagues to ensure smooth day-to-day store operations, particularly during busy trading periods.

About You

• A genuine passion for food, cooking and entertaining.
• A friendly, outgoing and approachable personality.
• Excellent communication and interpersonal skills.
• A positive attitude and willingness to learn.
• A reliable, flexible and proactive approach to work.
• Comfortable working in a busy retail environment and as part of a team.
• Previous retail or customer-facing experience is an advantage, but not essential.

Full product and sales training will be provided to help you feel confident in your role.

Join us for the festive season and become part of the Borough Kitchen team!

• Industry-leading discount programme on products for our employees
• Complimentary Cook School classes
• Company events
• Access to an employee assistance programme which includes free counselling sessions, free financial and legal advice, discounts and cash-back offers for over 1200+ brands, and many other offerings around health and wellbeing
• Industry-leading discounts across our portfolio of trusted, high-quality brands
• Complimentary Cook School classes
• Longevity holiday benefit for our longstanding team members
• Option to purchase additional annual leave
• Free access to our comprehensive Employee Assistance Programme (EAP) providing 24/7 confidential advice to support your wellbeing and provide expert guidance and resources whenever you or your family need it
• Optional BUPA Private Medical Insurance, employee-funded through salary sacrifice

We are a proud London Living Wage employer. This accreditation reflects our commitment to supporting our team not just as employees, but as valued experts in cooking and dining.

Borough Kitchen is an equal opportunities employer. We are committed to treating all our employees fair, regardless of gender, race, sexual orientation, marital status, religion, nationality, ethnicity, age, or physical abilities. We value and respect every team member, whether you're part-time or on a fixed‑term contract.