Temporary Accommodation Visiting Officer

Archer Resourcing; Ilford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent agency seeks a Temporary Accommodation Visiting Officer in Ilford to manage relationships with accommodation providers and ensure compliance with housing legislation. The role demands expertise in homelessness legislation and a customer-focused approach, offering opportunities for professional growth. Candidates should possess relevant educational qualifications or experience and an enhanced DBS check.

Benefits

£250 referral bonus

Qualifications

• Demonstrable experience in the private rented housing sector.
• Enhanced DBS check (dated within last 12 months).
• Willingness to complete an enhanced DBS if not currently held.

Responsibilities

• Establish relationships with accommodation providers and staff.
• Monitor service provider contracts to meet objectives.
• Mentor new staff on legislation and procedures.

Skills

Knowledge of housing benefit rules

Customer-focused experience

Understanding of homelessness legislation

Education

High education certificate, NVQ level 4, HND, BTEC Professional

Job description

Temporary Accommodation Visiting Officer, Ilford

Client: Archer Resourcing

Location:

Ilford

Job Category: Other

EU work permit required: Yes

Job Reference: 27e494256356

Job Views: 34

Posted: 22.06.2025

Expiry Date: 06.08.2025

Job Description:

• Establish relationships with accommodation providers and their staff.
• Contribute to the development and achievement of the annual business and service plans, policies, and procedures to ensure high standards.
• Monitor service provider contracts to meet objectives.
• Manage contract liaison with managing agents and landlords.
• Develop partnerships with the corporate procurement service for scheme development.
• Ensure all leased property documentation, insurances, and certificates are obtained and verified.
• Respond to complaints related to temporary accommodation.
• Mentor new staff and staff from other areas on legislation, procedures, duties, and property acquisition guidance.

Requirements:

• High education certificate, NVQ level 4, HND, BTEC Professional, or equivalent, or demonstrable experience.
• Good knowledge of homelessness legislation (1996 Housing Act).
• Understanding of housing benefit rules, welfare benefits, and private rented tenancy issues.
• Experience in the private rented housing sector.
• Knowledge of temporary accommodation issues, aspirations, and vulnerabilities.
• Experience in a customer-focused environment.
• Enhanced DBS check (dated within last 12 months). If on the update service, you may be fast-tracked.
• Willingness to complete an enhanced DBS if not currently held.

About Archer Resourcing Ltd:

We help professionals find exciting roles across the UK, with strong relationships with major employers in UK criminal justice. We respond only to candidates meeting the role requirements. For queries, contact Archer directly. Due to high application volume, we may hold your CV for future opportunities. We also offer a £250 referral bonus.