Temporary Accommodation Court Officer – Income Recovery

birmingham.gov.uk; Birmingham; Hybrid; GBP 37.000 - 46.000; Vollzeit

Zusammenfassung

Birmingham City Council is seeking a Court Officer to join the Temporary Accommodation Income Team within the Rents Service. You will manage arrears, licence accounts and prepare legal documentation while ensuring fair, proportionate enforcement in complex cases.

The post involves court proceedings support, liaison with legal representatives and customers, and collaboration with Income Officers. The role requires 36.5 hours per week and a valid right to work in the UK.

Qualifikationen

• Experience of analysing financial information, accounts and arrears data to support decision-making and income recovery.
• Strong written and verbal communication skills; ability to prepare reports and legal documents to support court proceedings.
• Knowledge of welfare benefits, housing legislation and safeguarding requirements.

Aufgaben

• Manage temporary accommodation licence accounts, monitoring arrears and taking action to prevent debt escalation and maximise income recovery.
• Prepare and process legal documentation, including notices, witness statements, evidence bundles and court applications.
• Represent the Rent Service at court hearings and negotiations, liaising with legal representatives and customers.
• Provide guidance to customers on licence obligations, arrears recovery and payment arrangements with fair enforcement.
• Identify safeguarding concerns and make appropriate referrals in line with policies and procedures.
• Maintain accurate account records and update case management systems with actions and outcomes.
• Collaborate with internal teams and external stakeholders, prepare performance information and respond to enquiries.

Jobbeschreibung

Birmingham City Council is seeking a Court Officer to join the Temporary Accommodation Income Team within the Rents Service. You will manage arrears, licence accounts and prepare legal documentation while ensuring fair, proportionate enforcement in complex cases.

The post involves court proceedings support, liaison with legal representatives and customers, and collaboration with Income Officers. The role requires 36.5 hours per week and a valid right to work in the UK.