Temporary Accommodation Access & Support Specialist

Royal Borough of Greenwich; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Royal Borough of Greenwich is seeking an Access and Support Officer to join the Temporary Accommodation Team on a fixed-term 12-month contract. The role focuses on delivering efficient administrative and casework support to managers and officers, handling enquiries from customers and landlords, and ensuring orderly records and shared inbox management.

The post requires strong communication and IT skills, the ability to manage a busy workload under pressure, and a professional, team-oriented

Qualifications

• Strong communication and IT skills are essential.
• Ability to manage a busy workload and work under pressure.
• Experience in administration or customer service is required.
• Organised, professional and team-focused approach is expected.

Responsibilities

• Provide administrative and casework support to managers and officers.
• Respond to enquiries from customers and landlords.
• Manage records and shared inboxes.
• Help support the smooth running of the service.

Skills

Communication

IT skills

Workload management

Administration or customer service

Job description

Royal Borough of Greenwich is seeking an Access and Support Officer to join the Temporary Accommodation Team on a fixed-term 12-month contract. The role focuses on delivering efficient administrative and casework support to managers and officers, handling enquiries from customers and landlords, and ensuring orderly records and shared inbox management.

The post requires strong communication and IT skills, the ability to manage a busy workload under pressure, and a professional, team-oriented