TEMP Reception Administrator

TN United Kingdom; Metropolitan Borough of Solihull; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated office coordinator/receptionist to join their busy clinic. This role involves a blend of reception and back-office tasks, ensuring smooth operations and excellent patient care. The ideal candidate will thrive in a dynamic environment, managing appointments, assisting patients, and supporting healthcare professionals. With flexible working hours and a commitment to teamwork, this position offers a unique opportunity to contribute to a vital healthcare setting. If you're passionate about providing exceptional service and enjoy a fast-paced role, this could be the perfect fit for you.

Qualifications

• Experience in a similar administrative role is preferred.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Welcome patients and manage appointments efficiently.
• Handle administrative tasks and maintain communication with staff.

Skills

Administrative Skills

Communication Skills

Customer Service

Problem-Solving

Education

High School Diploma

Relevant Certification

Job description

Social network you want to login/join with:

My client is currently seeking an office coordinator/receptionist to work at a busy clinic.

The role requires a flexible candidate who is happy to work both Reception and back office as required.

The working hours are dependant on the needs of the business.
Theshift pattern during the week would be 8am-4pm or 12pm-8pm and weekends 8am-4pm. The office shifts would be 8am-4pm or 9-5pm.

You will be required to work 3/4 days a week over a 7-day period

Paying £12.65ph

Job Purpose:
To support the smooth running of the clinic by coordinating appointments, assisting patients, and ensuring efficient day-to-day operations.

Key Responsibilities:

• Welcome patients and visitors, offering clear guidance and support.
• Handle general administrative tasks, solving issues and keeping things running smoothly.
• Maintain good communication with patients, staff, and management.
• Manage patient appointments, including scheduling, cancellations, and no-shows.
• Respond to inquiries in a friendly and professional manner via phone, email, and in person.
• Assist patients throughout their visit, ensuring they feel comfortable and informed.
• Work closely with doctors, optometrists, and other healthcare professionals.
• Organize patient records and prepare notes for procedures.
• Process payments and update relevant systems.
• Keep accurate records and generate reports when needed.
• Help with general admin duties like filing, scanning, and typing.
• Act as the first point of contact in emergencies and support safety procedures.
• Report maintenance issues as they arise.
• Stay updated on treatments and pricing to provide helpful information.
• Follow company policies and assist management with process improvements.
• Keep common areas tidy and ensure supplies are stocked.
• Offer additional administrative support as required.

Other duties may be assigned as needed.

Please click apply or send a CV to [emailprotected]