Temp Complaints Administrator

www.topfinancialjobs.co.uk - Jobboard; Liverpool; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services organisation is seeking a Complaints Data Administrator to provide essential support in managing and processing complaints data. This temporary position requires strong attention to detail and proficiency in Microsoft Office, particularly Excel. The role offers a hybrid working model and is expected to last up to 3 months, providing a good opportunity for candidates with experience in data entry or administrative tasks.

Qualifications

• Previous experience in financial services or a regulated environment.
• High level of accuracy and attention to detail is essential.
• Ability to handle sensitive information with discretion.

Responsibilities

• Accurately input and update complaints data into the management database.
• Liaise with teams to clarify incoming complaints documentation.
• Assist with generating reports and maintain data integrity.

Skills

Attention to detail

Organizational skills

Time management

Communication skills

Data entry

Education

Experience in a data entry or administrative role

Tools

Microsoft Office

Job description

Your new company

I am thrilled to be working with an award-winning financial services organisation who are looking for a detail-oriented and reliable Complaints Data Administrator to join the Complaints Team on a temporary basis.

Your new role
This role is crucial in supporting the accurate and timely input of complaints data into internal systems, ensuring compliance with regulatory standards and internal procedures.

• Accurately input and update complaints data into the complaints management database.
• Review incoming complaints documentation for completeness and clarity.
• Liaise with internal teams to clarify or obtain missing information.
• Maintain data integrity and ensure all entries meet quality and compliance standards.
• Assist in generating reports and summaries for internal stakeholders.
• Support the wider Complaints Team with administrative tasks as required.

What you'll need to succeed

• Previous experience in a data entry or administrative role, ideally within financial services or a regulated environment.
• High level of accuracy and attention to detail.
• Strong organisational and time management skills.
• Proficient in Microsoft Office applications, particularly Excel and Outlook.
• Excellent written and verbal communication skills.
• Ability to handle sensitive information with discretion and professionalism.

What you'll get in return

This is a temporary role expected to last up to 3 months depending on workload. City centre location offering a hybrid model with full time hours. Hourly rate of 13.71/hour.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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