Claims Manager

JR United Kingdom; City of Edinburgh; Remote; GBP 50,000 - 70,000; Full time

Job summary

Une entreprise d'Insurtech en pleine croissance recherche un 'Motor Claims Team Leader' pour diriger une équipe 100% à distance. Ce rôle inclut la gestion des sinistres de blessures corporelles et de crédit, avec des opportunités de progression et un environnement de travail dynamique et soutenant.

Benefits

Support en matière de qualifications professionnelles

Environnement de travail convivial et dynamique

Matériel de travail fourni (Apple MacBook, écrans)

Qualifications

• Compétence technique dans les sinistres de blessures corporelles et de crédit.
• Solides compétences en gestion nécessaires.
• Capacité à travailler dans un environnement dynamique et en évolution.

Responsibilities

• Gérer une équipe de gestionnaires de sinistres à chaque étape.
• Former, développer et coacher l'équipe.
• Agir comme point de référent technique pour les cas complexes.

Skills

Technical competence in Bodily Injury claims

Technical competence in Credit Hire claims

Managerial skills

Ability to thrive in fast-paced environments

Coaching and training

Job description

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Motor Claims Team Leader (PI & Credit Hire)

Home-Based

JH-3122PC

Attractive salary plus benefits

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen to appoint a Motor Claims Team Leader. Here, you will be responsible for managing a team of Motor Claims Handlers, each dealing with a caseload comprising both Personal Injury and Credit Hire cases. Your managerial duties will include training, development and coaching, allocating workloads, acting as an escalation point for complaints, and file /audit checking to ensure compliance. Whilst you will not be managing your own caseload, you will be a technical referral point for the team.

It is essential that you technically-competent within both Bodily Injury and Credit Hire Motor claims. You must also have solid managerial skills, and the ability to help a friendly and supportive environment where a fully remote-based team enjoy working to shared goals and objectives. As this dynamic firm is seen as somewhat of a ‘disrupter’ in the sometimes rather staid TPA claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments.

You will be rewarded with an attractive basic salary (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit in this company. With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

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