Telesales Person - Car Parts

Glen Callum Associates Ltd; England; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading automotive parts retailer is seeking a Telesales Person to assist customers with their car parts needs via phone. The ideal candidate will have solid knowledge of car parts and accessories, with experience in a Motor Factor environment being advantageous. You will be responsible for advising customers, processing orders, and managing stock levels. This role offers a salary of up to £35K plus bonuses and annual leave.

Benefits

Bonus

Pension

28 Days Annual Leave (Including Bank Holidays)

Qualifications

• Solid knowledge of car parts and accessories.
• Experience in a Motor Factor environment is a distinct advantage.
• Exceptional telephone manner and strong communication skills.

Responsibilities

• Advise customers over the phone on the sale of car parts and accessories.
• Process orders through automated systems and ensure accurate dispatch.
• Manage stock levels to ensure orders are fulfilled efficiently.

Skills

Knowledge of car parts and accessories

Strong communication skills

Team collaboration

Proficiency in email, Word, Excel

Tools

MAM software

Job description

Overview

Telesales Person - Car Parts We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you\'ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.

Location

Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary

Salary: Up to 35K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)

Key Responsibilities

• Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
• Process orders through automated systems and ensure accurate dispatch.
• Manage stock levels to ensure orders are fulfilled efficiently.
• Work closely with the team to achieve sales targets and maintain excellent customer service.
• Provide support across other areas of the business as needed.

Ideal Candidate

• Experience: Solid knowledge of car parts and accessories.
• Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
• Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
• Customer Service: Exceptional telephone manner and strong communication skills.
• Team Player: Able to collaborate and support colleagues as required.

How to Apply

To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call (phone number removed) for more information.

Job Ref: 4241RCA