Telesales Executive

TN United Kingdom; Reading; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

An exciting opportunity awaits at a rapidly growing car selling company for a friendly and enthusiastic Sales Executive. This role involves guiding customers through an online auction process, ensuring a smooth experience while managing their queries and expectations. You will thrive in a fast-paced environment, utilizing your communication skills to build rapport with customers. With a hybrid working model and a focus on employee wellbeing, this innovative firm offers a range of benefits to support your growth and work-life balance. Join a team where your contributions will make a significant impact!

Benefits

Comprehensive holiday package

Share options

Vitality private healthcare

Life assurance

Monthly wellbeing sessions

Special leave

Work from abroad

Family-friendly policies

Bubble childcare support

£500 home office allowance

Qualifications

• Experience in a target-driven role managing a customer pipeline.
• Excellent written and verbal communication skills.

Responsibilities

• Manage a pipeline of customers for online car auctions.
• Provide expert support throughout the auction process.

Skills

Customer Relationship Management

Communication Skills

Attention to Detail

Team Collaboration

Problem Solving

Job description

Telesales Executive
£30,000 + bonus – up to £42,000 OTE

Winnersh-based – hybrid working (3 days in the office)
Flexibility to work within the team's operating hours of 9am-7pm, Monday to Sunday, on a rotating shift basis (37.5 hours per week).

An exciting opportunity has arisen with a rapidly growing car selling company seeking a friendly, enthusiastic Sales Executive to join their team.
This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and has a natural flair for communication. The successful candidate will guide customers through an online auction process, providing expert support to ensure a smooth and successful experience.

What the role involves:

• Managing a pipeline of customers looking to sell their cars via an online auction platform.
• Reviewing seller listings for completeness and assisting them to fill in any gaps before the auction goes live.
• Using industry knowledge to offer helpful advice and set realistic expectations, ensuring the best outcomes for sellers.
• Explaining each step of the auction process clearly to build customer confidence and understanding.
• Handling queries, objections, or negotiations professionally and courteously.
• Communicating effectively through phone, email, live chat, and SMS.
• Collaborating with the wider team to meet individual and team targets.

What they’re looking for:

• Experience in a target-driven role managing a customer pipeline.
• Excellent written and verbal communication skills and the ability to build rapport with customers.
• A positive, customer-first attitude with a strong desire to help people achieve their goals.
• Attention to detail and a structured approach to follow-ups and task management.
• Ability to work independently and as part of a team.
• Confidence in using various communication channels.
• An interest in the automotive sector is a bonus but not essential.

What’s on offer:

• A comprehensive holiday package – 36 days’ leave, increasing to 38 after 3 years and 41 after 10 years, with an option to buy 3 additional days annually.
• Share options – participate in the company's growth.
• Vitality private healthcare – including eyecare vouchers.
• Life assurance for peace of mind.
• Monthly wellbeing sessions to support mental health.
• Special leave – including days off for wedding and house moves.
• Work from abroad – up to a month each year.
• Family-friendly policies – parental leave, fertility treatments, and support for pregnancy loss.
• Bubble childcare support – discounted nanny fees.
• £500 home office allowance to set up a comfortable workspace.
• Learning & development budget to support your growth.

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Created on 28/04/2025 by TN United Kingdom