Telesales Executive

Chubb Fire & Security; Coleshill CP; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

25 days holiday

3% commission on all sales

Fixed fee on field leads

Employee Referral Scheme (£1000)

Company Pension Scheme (5% matched)

Life Assurance (4 x Basic Salary)

Employee Scholarship Scheme

Central Benefits Platform discounts

Online GP

Flexible remote working

Health & Wellbeing Resources

Job summary

Chubb Fire & Security is seeking a Telesales Executive for a six-month fixed-term contract. This hybrid role rewards technical insight and commercial drive, with occasional travel to Wolverhampton. You will help drive sales, provide technical guidance, and use company systems to quote opportunities.

The package includes 25 days holiday, 3% commission, a fixed fee on field leads, pension, life assurance, and more, with flexible remote working.

Qualifications

• Engineering or technical background with practical fire and security systems knowledge.
• Proven ability to drive sales and hit targets in a fast-paced environment.
• Strong communication and negotiation skills; customer-focused.

Responsibilities

• Drive sales growth by following up small works opportunities and offering technical guidance.
• Prepare accurate quotations and support operations to deliver excellent customer service and performance.

Skills

Engineering experience

Technical knowledge

Sales skills

Communication

Problem solving

Education

FIA certification

BAFE certification

NSI training

Tools

iSales

Job description

Chubb Fire & Security has an exciting opportunity for a Telesales Executive to join our Fire and Security team on a initial fixed term contract for six months. We are looking for someone with a real drive, who has engineering & technical experience and is commercially minded, organised, proactive and motivated by results.

This is a hybrid role, requiring occasional travel to our Wolverhampton (WV3 0SR) office.

Join the team that protects our world.

About Us, Our Culture & What We Can Offer You

Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things!

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

SALARY: Up to £35,000.00 DoE

• 25 days holiday, plus bank holidays
• 3% commission on all sales made
• Fixed fee on any field leads resulting in a sale
• Employee Referral Scheme (£1000)
• Company Pension Scheme (5% matched)
• Life Assurance (4 x Basic Salary)
• Employee Scholarship Scheme
• A Central Benefits Platform offering a wide variety discounts
• Online GP
• Flexible remote working
• Health & Wellbeing Resources

What You’ll be Doing as a Telesales Executive

In this role, you will report directly to the Head of Regional Service and you will:

• Drive sales growth by proactively following up small works opportunities within the below criteria:
  • Regional no sale on site
  • Regional processing error (Turnback’s)
  • Provide technical & regulation guidance and solutions to meet client requirements ensuring quotations and opportunities are progressed efficiently
  • Achieve agreed sales and revenue targets, with the opportunity to earn target-driven bonus
  • Prepare and issue accurate quotations using company systems, including iSales
  • Support the Operations Manager and Head of Regional Service in delivering excellent customer service and commercial performance

What We Would Like You To Bring

We’re looking for someone who is confident, motivated and commercially focused, with engineering and technical experience, with the ability to manage multiple opportunities at pace.

To Be Successful, You Will Ideally Have

• Technical knowledge on Fire and security systems
• Excellent communication, negotiation, problem solving skills
• Strong customer service skills and the ability to build positive relationships
• Understanding of UK Fire & Security regulations, certifications like FIA, BAFE, NSI training enhance credibility & compliance knowledge
• A track record of working towards and achieving targets

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.

Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.