Telesales Advisor - Part Time

Vero Hr; Basildon; On-site; GBP 17,908 - 24,796; Part time

Benefits offered by this job

Cycle to Work Scheme

Pension Scheme

Life Assurance Scheme

Staff Discounts

Enhanced Sick Pay

Learning and development opportunities

Employee Assistance Programme

Job summary

Vero Hr in Basildon is seeking an experienced Part-Time Telesales Advisor to join a well-established team. The role involves outbound calls, handling customer enquiries, and delivering superb service to an existing customer base.

You will upsell and cross-sell, collaborate with the field sales team, and drive sales growth while maintaining strong customer relationships. The position is 4 days per week, 9am–3pm, with an hourly rate of £13 and up to £3,000 in commission.

Qualifications

• Experience in sales or telesales.
• Good IT skills with MS Office.
• Excellent telephone manner.
• Strong written and verbal communication skills.
• Good time management and the ability to prioritise workload.
• Confident, professional & resilient.

Responsibilities

• Make outbound calls and handle incoming enquiries.
• Provide excellent service to customers and manage orders and product queries.
• Identify opportunities to upsell and cross-sell to existing customers.
• Work with the field sales team to develop new business accounts.
• Build strong customer relationships and deliver outstanding service.

Skills

TeleSales

MS Office

Telephone skills

Communication

Time management

Resilience

Tools

MS Office

Job description

We are the internal recruitment partner working with a well-established independent, family-owned enterprise that has been a cornerstone of the UK's foodservice distribution sector for nearly five decades.

We have an exciting opportunity for an experienced Part-Time Telesales Advisor (4 days per week) to join the well established team in Basildon.

The successful Telesales Advisor will provide an excellent service to both new and existing customers, making outbound calls and handling incoming enquiries, while dealing with customer queries relating to orders and products.

You will be speaking with an established customer base, identifying opportunities to maximise sales through up-selling and cross-selling, while managing customer expectations and delivering exceptional customer service.

Working closely with the field sales team, you will help develop new business accounts while building strong customer relationships and providing an outstanding level of service.

The successful candidate will be able to demonstrate the following:

• Previous experience within a sales or telesales role.
• Good IT skills with experience of MS Office
• Excellent telephone manner
• Strong written and verbal communication skills
• Good time management and the ability to prioritise workload.
• Confident, professional & resilient
• Live within a commutable distance to the depot based in Bristol.

In return we are offering:

• We are offering an hourly rate of £13 per hour, with the potential to earn up to an additional £3,000 in commission.
• No weekends – Monday–Friday, ideally 9am–3pm (4 days per week)
• 28 days holiday (pro-rated) including 3 Bank Holidays (Christmas Day, Boxing Day & New Years Day).
• Long Service Award days
• Employee Assistance Programme
• Cycle to Work Scheme
• Life Assurance Scheme
• Pension Scheme
• Staff Discounts
• Enhanced Sick Pay
• Learning and development opportunities

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Telesales Advisor - Part Time • Basildon, England, United Kingdom