Telemetry Field Engineer

SevernTrentLife; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Telemetry Field Engineer to ensure the operational efficiency of critical telemetry outstations. This role involves hands-on maintenance, troubleshooting, and upgrades, ensuring that the systems remain fully operational at all times. With a focus on environmental and community well-being, the company offers a supportive work environment, comprehensive training, and a range of benefits including a generous holiday allowance and a competitive bonus scheme. If you have a passion for technology and a commitment to service excellence, this opportunity could be your next career step.

Benefits

25 days holiday + bank holidays

£400/month car allowance

Annual bonus scheme

Leading pension scheme

Sharesave scheme

Dedicated training through Academy

Family-friendly policies

Qualifications

• Must have Electrical NVQ Level 3 or equivalent.
• Experience with telemetry outstations is essential.

Responsibilities

• Ensure functionality and availability of telemetry outstations.
• Carry out reactive maintenance and firmware upgrades.
• Implement password policies for compliance.

Skills

Fault-finding skills

Telemetry knowledge

Experience with WITS compliant devices

IP-enabled devices knowledge

Education

Electrical NVQ Level 3

Job description

Hello, we’re Severn Trent and we think water is wonderful. Oh, we’re pretty keen on people too.

24 hours a day, 365 days a year, we serve 4.8 million households and businesses across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch.

We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences, and backgrounds help us to learn and better serve our customers and communities.

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

In this role as a Telemetry Field Engineer, you will be responsible for ensuring the functionality and availability of Severn Trent’s 7,000 telemetry outstations, which serve as the ‘eyes and ears’ of the company’s operational assets.

A covering letter confirming you have the qualifications needed or equivalent would be advisable for this role

For this role, you must have an Electrical NVQ Level 3 or equivalent

These outstations are critical to the performance of Severn Trent’s operational ODIs and enable the Operational Control Centres to respond effectively to asset failure alarms. Your primary objective will be to complete field work to ensure the entire outstation estate remains fully operational and available 100% of the time.

Other responsibilities include:

• Carrying out reactive maintenance tasks to ensure 100% availability (e.g., replacing failed components, addressing communication failures)
• Completing firmware upgrades remotely and on-site to enhance cyber security
• Implementing password policies across all outstations to ensure compliance with NIS-R
• Identifying and improving repeat offending sites
• Asset replacement and upgrades as part of the AMP8 outstation replacement programme (2G and PSTN)

WHAT YOU’LL BRING TO THE ROLE

To succeed, you should have excellent fault-finding skills and prior knowledge of telemetry outstations. Experience with WITS compliant devices and IP-enabled devices would be advantageous.

For this role, you must have NVQ Level 3 or equivalent

WHAT’S IN IT FOR YOU

Working at Severn Trent isn’t just a job; it’s a career. We offer a range of benefits, award-winning training, and opportunities to contribute to environmental and community well-being. Here are some perks:

• 25 days holiday + bank holidays, with options to buy/sell up to 5 days, plus a £400/month car allowance

• Annual bonus scheme (up to £2,225 based on performance)

• Leading pension scheme with doubled contributions (up to 15%)

• Sharesave scheme at a discounted rate

• Dedicated training through our ‘Academy’

• Family-friendly policies

WHAT’S NEXT?

We can’t wait to hear from you. Please update your CV and set aside about five minutes to apply. For more insights, search #LifeAtSevernTrent on social media. We’ll notify you of the outcome after the closing date—so keep an eye on your phone and email.