Telemarketing Representative

Pitch Consultants; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Pension

Retail discounts

Job summary

A recruitment agency based in Birmingham is looking for a Telemarketing Representative. The role involves qualifying leads, making appointments for sales teams, and outbound lead generation. Candidates should have experience in customer-facing roles, particularly in sales or lead generation, and exceptional communication skills. Full-time position with 25 days holiday plus benefits.

Qualifications

• Must have experience in B2B lead generation or sales.
• Excellent verbal and written communication skills.
• Comfortable using computer systems and CRM.

Responsibilities

• Qualify incoming leads and make appointments for sales team.
• Generate outbound leads via telephone.
• Input customer data accurately into CRM.

Skills

Customer-facing experience

Exceptional communication skills

Organizational skills

Attention to detail

Familiarity with databases

Education

Degree or equivalent

Job description

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Base pay range

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Pitch is delighted to be exclusively partnering with a new client based in Birmingham as they look to add several Telemarketing Reps to their team.

The team supports a network of field sales managers who travel daily in their role to meet with clients and generate sales. Your role will be to qualify incoming leads, make appointments for them, as well as outbound lead generate. You’ll need to be an excellent communicator, super-organised and be happy picking up the phone to customers.

Requirements of the role include:

• Following up warm leads by telephone, confirming decision maker details and making appointments for the sales teams.
• Outbound lead generate.
• Ensuring that all customer data is input into the CRM system accurately.
• Have regular update and feedback calls with field sales team.
• Send follow-up emails and confirmations as required.
• Travel out to customer meetings once/twice a month with the Field Sales Managers.

What sort of experience and qualities do you need?

• Previous experience in a customer-facing role- this would ideally be from a B2B lead generation or sales role but could also be in customer services or sales such a retail, hospitality, call centre etc.
• Exceptional communication skills, verbal and written.
• A high attention to detail and fantastic organisational skills is a must!
• Comfortable using a computer and databases.
• A polished and professional approach to communications.
• Ideally degree educated or equivalent.
• Ideally have a driving license and access to a vehicle.

You must have full right to work in the UK, with no ongoing sponsorship requirements. Proof of ID and right to work will be requested.

This client provides a full and thorough induction plan for all roles and requires you to be in the office at least 4 days a week. Hours of work are either 8am – 4.30pm or 8.30am – 5pm Monday to Friday. Along with the salary, the role offers 25 days holiday plus BH, pension, retail discounts.

First interviews w/c 18th August with second interviews w/c 25th August.

Ref 53509

AA123

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Sales, and Business Development

• Industries

  Manufacturing

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