Telehealth Clinical Supervisor - Nurse Practitioner

NHS National Services Scotland; Inverness; Hybrid; GBP 43,000 - 53,000; Full time

Benefits offered by this job

35 days annual leave

Career development

NHS discounts

Employee assistance

Job summary

NHS 24 Inverness Local Centre is seeking an experienced Adult nurse to join as a Clinical Supervisor, delivering high-quality telephone triage and clinical supervision within our telehealth service. You will support colleagues, apply professional judgement, and ensure safe, person-centred care across a fast-paced, innovative environment.

The role offers hybrid working after training, with a base in Inverness and flexible arrangements, alongside a Band 6 salary package and opportunities for

Qualifications

• You will be registered as an Adult nurse on Part 1 of the NMC register.
• Extensive post registration experience, preferably within an acute or primary care setting, with a broad range of knowledge across a number of specialties.
• Critical decision-making skills
• Excellent communication and interpersonal skills

Responsibilities

• Deliver high-quality telephone triage, using your clinical expertise to ensure safe, effective and person-centred care in a fast-paced and innovative service
• Work as an autonomous practitioner, applying professional judgement, knowledge and experience to undertake comprehensive clinical triage of patients
• Ensure patients and their families receive timely, appropriate, safe and person-centered care, demonstrating compassion, respect and clear clinical reasoning in all decision making
• At times act as a trusted source of real-time clinical support for peers and non-clinical staff contributing to safe decision-making and outcomes
• Provide clear, accurate and accessible healthcare information to patients and carers, supporting understanding and informed choices
• Offer tailored self-care and health improvement advice, supporting patients to manage their condition safely where appropriate
• Direct patients to the most appropriate service or care setting, ensuring individual needs are fully considered
• Recognise and respond to clinical risk and acuity taking appropriate escalation action to maintain patient safety

Skills

Clinical decision-making

Communication skills

Autonomous practitioner

NMC registered adult nurse

Job description

NHS 24 Inverness Local Centre is seeking an experienced Adult nurse to join as a Clinical Supervisor, delivering high-quality telephone triage and clinical supervision within our telehealth service. You will support colleagues, apply professional judgement, and ensure safe, person-centred care across a fast-paced, innovative environment.

The role offers hybrid working after training, with a base in Inverness and flexible arrangements, alongside a Band 6 salary package and opportunities for